Skip to content
Draft
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
179 changes: 179 additions & 0 deletions QUICK_START.md
Original file line number Diff line number Diff line change
@@ -0,0 +1,179 @@
# LOS Demo Quick Start Guide

## 🚀 Get Started in 30 Minutes

This guide will help you quickly set up the Loan Origination System demo on Salesforce Sales Cloud.

## Prerequisites

- Salesforce Developer Edition or higher
- Admin access to your Salesforce org
- Basic understanding of Salesforce configuration

## Quick Setup Steps

### 1. Enable Required Features (5 minutes)
1. Go to **Setup → Company Settings → Company Information**
2. Enable "Enable Enhanced Email" if not already enabled
3. Go to **Setup → Security → Session Settings**
4. Set session timeout to 8 hours for demo purposes

### 2. Create Custom Objects (10 minutes)
Follow the detailed setup guide in `docs/setup-guide.md` to create:
- Loan Application (Loan_Application__c)
- Borrower (Borrower__c)
- Property (Property__c)
- Loan Product (Loan_Product__c)
- Credit Report (Credit_Report__c)
- Document (Document__c)

### 3. Import Sample Data (5 minutes)
1. Go to **Setup → Data → Data Import Wizard**
2. Import the sample data from `data/sample-data.md`
3. Start with Loan Products, then Borrowers, then Properties

### 4. Set Up Basic Automation (5 minutes)
1. Go to **Setup → Process Builder**
2. Create the "Lead to Application Conversion" flow
3. Create the "Application Status Change" flow

### 5. Create Basic Reports (5 minutes)
1. Go to **Reports → New Report**
2. Create a "Loan Pipeline Report" using the Loan Application object
3. Group by Application Status

## Demo Scenarios

### Scenario 1: New Application Flow
1. Create a new Lead
2. Convert Lead to Loan Application
3. Show the automated workflow
4. Demonstrate status tracking

### Scenario 2: Underwriting Process
1. Open an application in "Under Review" status
2. Show credit report integration
3. Demonstrate risk assessment
4. Show approval workflow

### Scenario 3: Document Management
1. Show document checklist
2. Demonstrate document upload
3. Show e-signature integration
4. Track document status

## Key Talking Points

### Business Value
- **Efficiency**: 40-50% reduction in processing time
- **Accuracy**: Automated calculations and validations
- **Visibility**: Real-time pipeline tracking
- **Compliance**: Complete audit trail and reporting

### Technical Capabilities
- **Customization**: Tailored to loan origination needs
- **Integration**: Connects with existing systems
- **Scalability**: Grows with your business
- **Security**: Enterprise-grade data protection

### ROI Potential
- **Cost Savings**: Reduced manual work
- **Revenue Growth**: Faster loan processing
- **Risk Reduction**: Better compliance and reporting
- **Customer Satisfaction**: Improved experience

## Demo Environment Setup

### 1. User Accounts
Create demo users with appropriate roles:
- **Loan Officer**: Can create and manage applications
- **Underwriter**: Can review and approve applications
- **Branch Manager**: Can view all applications in branch

### 2. Sample Data
Use the provided sample data to create realistic scenarios:
- 5 loan products (Conventional, FHA, VA, Jumbo)
- 10 borrowers with different profiles
- 5 properties in various locations
- 10 loan applications in different stages

### 3. Demo Script
Follow the detailed demo script in `docs/demo-script.md` for a structured presentation.

## Troubleshooting

### Common Issues
1. **Permission Errors**: Check permission sets and field-level security
2. **Workflow Failures**: Verify criteria and actions in Process Builder
3. **Report Errors**: Check field references and filters
4. **Integration Issues**: Verify API credentials and endpoints

### Quick Fixes
1. **Reset User Permissions**: Reassign permission sets
2. **Clear Cache**: Log out and log back in
3. **Check Logs**: Review debug logs for errors
4. **Verify Data**: Ensure sample data is properly imported

## Next Steps

### Immediate Actions
1. Review the complete setup guide
2. Import all sample data
3. Test all workflows and automations
4. Practice the demo script

### Long-term Planning
1. Customize for your specific needs
2. Add additional integrations
3. Train your team
4. Plan for production deployment

## Support Resources

### Documentation
- `docs/setup-guide.md` - Complete setup instructions
- `docs/demo-script.md` - Detailed demo presentation
- `docs/data-model.md` - Data structure and relationships
- `docs/automation-flows.md` - Workflow configurations
- `docs/reports-dashboards.md` - Analytics setup
- `docs/integration-examples.md` - External system connections
- `docs/technical-docs.md` - Implementation details

### Sample Data
- `data/sample-data.md` - Complete sample data sets
- CSV files for easy import
- Realistic scenarios for demonstration

### Best Practices
- Start with core functionality
- Test thoroughly before demo
- Keep it simple and focused
- Practice the presentation
- Be prepared for questions

## Success Metrics

### Demo Success Indicators
- All workflows function correctly
- Sample data is realistic and complete
- Reports show meaningful data
- Integration points are working
- User experience is smooth

### Business Impact
- Reduced processing time
- Improved accuracy
- Better visibility
- Enhanced compliance
- Increased efficiency

## Contact Information

For additional support or questions:
- Technical Issues: Refer to technical documentation
- Business Questions: Review demo script and talking points
- Implementation: Follow setup guide step by step

---

**Remember**: This is a demo environment. Always test thoroughly before presenting to stakeholders. The goal is to showcase capabilities, not to demonstrate a production-ready system.
61 changes: 61 additions & 0 deletions README.md
Original file line number Diff line number Diff line change
@@ -0,0 +1,61 @@
# Salesforce Sales Cloud - Loan Origination System (LOS) Demo

## Overview
This demo showcases our organization's capability to implement complex financial services use cases using Salesforce Sales Cloud. The demo focuses on a comprehensive Loan Origination System that demonstrates advanced Salesforce features, custom development, and integration capabilities.

## Demo Objectives
- Showcase Salesforce Sales Cloud's ability to handle complex financial workflows
- Demonstrate custom object design and data modeling
- Highlight automation and process optimization
- Display reporting and analytics capabilities
- Show integration possibilities with external systems

## Key Features Demonstrated
1. **Custom Loan Management Objects**
- Loan Application
- Borrower Information
- Property Details
- Credit Reports
- Document Management
- Loan Products

2. **Automated Workflows**
- Lead to Application conversion
- Application status tracking
- Document collection automation
- Approval processes
- Notification systems

3. **Advanced Reporting & Analytics**
- Loan pipeline dashboards
- Performance metrics
- Risk assessment reports
- Compliance tracking

4. **Integration Capabilities**
- Credit bureau connections
- Document management systems
- E-signature platforms
- Banking systems

## Demo Structure
- **Setup Guide**: Step-by-step org configuration
- **Demo Script**: Detailed presentation flow
- **Data Model**: Custom objects and relationships
- **Sample Data**: Realistic test scenarios
- **Automation Flows**: Process Builder configurations
- **Reports & Dashboards**: Analytics showcase

## Getting Started
1. Review the [Setup Guide](docs/setup-guide.md)
2. Follow the [Demo Script](docs/demo-script.md)
3. Use the [Sample Data](data/sample-data.md) for realistic scenarios
4. Reference the [Technical Documentation](docs/technical-docs.md) for implementation details

## Prerequisites
- Salesforce Developer Edition or higher
- Admin access to configure custom objects
- Basic understanding of Salesforce configuration

## Support
For questions or additional setup assistance, refer to the technical documentation or contact the implementation team.
Loading