🌐 View My Professional Portfolio
I bridge the gap between robust backend infrastructure and cutting-edge AI. My background evolved from engineering high-scale Python automation to architecting autonomous AI agents and Enterprise Service Management (ESM) solutions.
- Multi-Agent IT Automation System: Architected a comprehensive multi-agent chatbot system using LangChain. Integrated RAG (Retrieval-Augmented Generation) for context-aware responses and intelligent routing, reducing IT support response times by 40%.
- ServiceNow ESM AI Implementation: Designed and deployed intelligent AI agents for Enterprise Service Management using ServiceNow AI Agent Studio and Now Assist Skills. Leveraged MCP (Model Context Protocol) to enable advanced tool-calling and automation within the ESM ecosystem.
- Enterprise Automation Bots: Served as a Python Backend Developer to deliver 20+ infrastructure automation bots.
- Cross-Platform Engineering: Engineered high-performance scripts for Linux, Unix, AIX, and Windows platforms, integrating with Oracle and RESTful APIs.
- Efficiency: Achieved a 45% reduction in operational costs through end-to-end backend lifecycle automation.
Check out some of my personal work in the repositories below, where I experiment with:
- Custom LLM Workflows and experimental RAG implementations.
- Python Utility Tools for developer productivity.
- Agentic POCs exploring the latest in Model Context Protocols.