I build practical tools for IT operations, e-commerce workflows, and AI-assisted support teams.
My work focuses on the systems businesses actually run every day: order flow, inventory checks, support routing, incident response, internal dashboards, and lightweight automation that reduces manual work.
- IT support and operations tooling
- E-commerce automation and reconciliation
- AI-assisted support workflows
- Dashboards, metrics, and operational reporting
- Python, TypeScript, React, Node.js, SQLite, and API-driven workflows
- CounselGrid: AI support assistant with retrieval, citations, metrics, evals, tests, and a React/Express app structure.
- Retail & E-com Ops Command Center: SQLite-backed operations dashboard for orders, stock, tickets, errors, and SLA alerts.
- Multi-Store E-commerce Automation Hub: Python sync service that normalizes multiple store feeds and flags inventory/price issues.
- OpsPilot: incident triage cockpit with runbook matching, risk signals, and approval-gated remediation.
- SecureSaaS AI: SaaS control-plane demo for AI usage limits, roles, plans, and audit logs.
- Jahan Khan Portfolio: personal portfolio site and project index.
I am tightening the portfolio around a simple story: technical operator who can support systems, automate workflows, and build useful internal tools for retail, e-commerce, and service businesses.