Remove getPersonalDetailsByIDs usage from OptionsListUtils

[bernhardoj]

Explanation of Change

Fixed Issues

$ #66391
PROPOSAL:

Tests

Same as QA Steps

• Verify that no errors appear in the JS console

Offline tests

Same as QA Steps

QA Steps

1. Open a workspace chat
2. Mention a nonexistent user email (e.g., @unexistingperson@gmail.com)
3. Go to Account > Troubleshoot > Clear cache and restart
4. Go offline
5. Re-open the chat
6. Verify that the last message of the LHN of the workspace chat shows @hidden and the mention also shows @hidden

(You can use Inspect element to see the text in case the subtitle is too long)

• Verify that no errors appear in the JS console

PR Author Checklist

• I linked the correct issue in the ### Fixed Issues section above
• I wrote clear testing steps that cover the changes made in this PR
  • I added steps for local testing in the Tests section
  • I added steps for the expected offline behavior in the Offline steps section
  • I added steps for Staging and/or Production testing in the QA steps section
  • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
  • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
• I included screenshots or videos for tests on all platforms
• I ran the tests on all platforms & verified they passed on:
  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
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Screenshots/Videos

Android: Native

Android: mWeb Chrome

iOS: Native

iOS: mWeb Safari

MacOS: Chrome / Safari

[melvin-bot]

@shubham1206agra Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

[bernhardoj]

This was added by this PR: #59551

It's to fix an issue where the last message of the LHN shows the mentioned email, but the report action message shows Hidden.

This is because for the report action message, we render the message.html, which is a mention tag with an accountID attribute. And because after we do "Clear cache & restart", the personal details for that accountID is not available yet.

But for the LHN last message, we render the report.lastMessageText, which is plain text. But that's not the case anymore. Now, we first get the message from the last action html by parsing the html.

App/src/libs/OptionsListUtils/index.ts

Lines 1086 to 1089 in e6cc804

	// Fallback: use the action's own message text if not handled above.
	if (!lastMessageTextFromReport && lastReportAction) {
	lastMessageTextFromReport = lastVisibleMessage?.lastMessageText ?? '';
	}

getLastVisibleMessage

App/src/libs/ReportActionsUtils.ts

Line 1530 in e6cc804

let messageText = getReportActionMessageText(lastVisibleAction) ?? '';

App/src/libs/ReportActionsUtils.ts

Line 2598 in e6cc804

return reportAction?.message?.reduce((acc, curr) => `${acc}${getTextFromHtml(curr?.html || curr?.text)}`, '') ?? '';

App/src/libs/ReportActionsUtils.ts

Lines 2104 to 2106 in e6cc804

	function getTextFromHtml(html?: string): string {
	return html ? Parser.htmlToText(html) : '';
	}

The problem is that the accountIDToNameMap keeps the removed personal details. So, when we do Clear cache & restart, all personal details are removed, but accountIDToNameMap keeps it. That causes the inconsistency.

App/src/libs/Parser.ts

Lines 61 to 64 in e6cc804

	htmlToText(htmlString: string, extras?: Extras): string {
	return super.htmlToText(htmlString, {
	reportIDToName: extras?.reportIDToName ?? reportIDToNameMap,
	accountIDToName: extras?.accountIDToName ?? accountIDToNameMap,

App/src/libs/Parser.ts

Line 9 in e6cc804

const accountIDToNameMap: Record<string, string> = {};

App/src/libs/Parser.ts

Lines 32 to 43 in e6cc804

	Onyx.connect({
	key: ONYXKEYS.PERSONAL_DETAILS_LIST,
	callback: (personalDetailsList) => {
	for (const personalDetails of Object.values(personalDetailsList ?? {})) {
	if (!personalDetails) {
	continue;
	}
	accountIDToNameMap[personalDetails.accountID] = personalDetails.login ?? personalDetails.displayName ?? '';
	}
	},
	});

So, I cleared it following the same pattern we already had for reportIDToNameMap.

App/src/libs/Parser.ts

Lines 11 to 17 in e6cc804

	let reportIDToNameMap: Record<string, string> = {};
	Onyx.connect({
	key: ONYXKEYS.COLLECTION.REPORT,
	waitForCollectionCallback: true,
	callback: (value) => {
	// Clear the map so removed reports don’t linger
	reportIDToNameMap = {};

[shubham1206agra]

Reviewer Checklist

• I have verified the author checklist is complete (all boxes are checked off).
• I verified the correct issue is linked in the ### Fixed Issues section above
• I verified testing steps are clear and they cover the changes made in this PR
  • I verified the steps for local testing are in the Tests section
  • I verified the steps for Staging and/or Production testing are in the QA steps section
  • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
  • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
• I checked that screenshots or videos are included for tests on all platforms
• I included screenshots or videos for tests on all platforms
• I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
• I verified tests pass on all platforms & I tested again on:
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
• If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
• I verified proper code patterns were followed (see Reviewing the code)
  • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
  • I verified that comments were added to code that is not self explanatory
  • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
  • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
• If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
• I verified that this PR follows the guidelines as stated in the Review Guidelines
• I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
• If a new component is created I verified that:
  • A similar component doesn't exist in the codebase
  • All props are defined accurately and each prop has a /** comment above it */
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• If any new file was added I verified that:
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• If a new CSS style is added I verified that:
  • A similar style doesn't already exist
  • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
• If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
• If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
• If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
• If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
• If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
  • I verified that all the inputs inside a form are aligned with each other.
  • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
• For any bug fix or new feature in this PR, I verified that sufficient unit tests are included to prevent regressions in this flow.
• If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
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Screenshots/Videos

Screen.Recording.2026-07-12.at.8.13.45.AM.mov