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Fix Concierge hidden-history hiding unread notification message on cold open#93711

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cristipaval merged 5 commits into
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claude-conciergeSessionPullBackUnreadBoundary
Jun 24, 2026
Merged

Fix Concierge hidden-history hiding unread notification message on cold open#93711
cristipaval merged 5 commits into
mainfrom
claude-conciergeSessionPullBackUnreadBoundary

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@MelvinBot

@MelvinBot MelvinBot commented Jun 16, 2026

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Explanation of Change

The Concierge main DM collapses everything created before sessionStartTime behind Show full history. On a cold open (e.g. opening Concierge from an approval-notification email), startSession runs as soon as cached actions exist — before oldestUnreadReportAction resolves. At that instant the unread anchor is undefined, so the boundary locks to now and the unread notification message, created moments earlier, ends up on the hidden side of the boundary. The user only sees "Hi, how can I help?" until they click Show full history.

The C+ reviewer verified that re-invoking startSession alone is insufficient: ConciergeSessionContext keeps prev for the duration of an active session, so a second startSession call is a no-op. This PR fixes both halves:

  1. ReportActionsView.tsx — the session-start effect now re-runs when oldestUnreadReportAction resolves (added oldestUnreadReportAction?.created to its deps), and passes that action's created time as the boundary. oldestUnreadReportAction.created is derived from the pre-read lastReadTime snapshot in usePaginatedReportActions, so it is immune to the readNewestAction optimistic bump of the live report.lastReadTime to now. It yields the same visible set as the intended pre-read boundary (nothing exists between lastReadTime and the oldest unread action by definition).

  2. ConciergeSessionContext.tsx — within an active (non-expired) session, startSession now pulls sessionStartTime back to an earlier unreadBoundary when one arrives, instead of unconditionally returning prev. The session age (sessionCreatedAtRef) is left unchanged — only the display boundary is refined. When the boundary moves back, downstream useConciergeSidePanelReportActions recomputes hadMessagesAtSessionStart (it keys off sessionStartTime changing), so the unread message renders and the greeting-only collapse is suppressed.

When there is no unread action, the boundary still defaults to now, preserving the intended fresh-session collapse for already-read chats.

Fixed Issues

$ #93196
PROPOSAL: #93196 (comment)

Tests

  1. Set up a Concierge chat with prior history and an unread Concierge message (mobile offline reply / mark unread).
  2. Hard refresh the web app (cold open) and open the Concierge chat.
  3. Confirm the unread message is visible immediately without clicking Show full history.
  4. Open an already-read Concierge chat with no unread messages.
  5. Confirm it still collapses to the greeting and Show full history reveals older messages.
  6. Confirm no new errors in the JS console.
  • Verify that no errors appear in the JS console

Offline tests

N/A

QA Steps

// TODO: The human co-author must fill out the QA tests you ran before marking this PR as "ready for review".
// Please describe what QA needs to do to validate your changes and what areas do they need to test for regressions.

  1. Have a Concierge chat with prior history and an unread Concierge message.
  2. Cold-open the app and open the Concierge chat.
  3. Verify the unread message shows immediately without Show full history.
  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
  • I followed proper code patterns (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick)
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I followed the guidelines as stated in the Review Guidelines
  • I tested other components that can be impacted by my changes (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar are working as expected)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.ts or at the top of the file that uses the constant) are defined as such
  • I verified that if a function's arguments changed that all usages have also been updated correctly
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG))
  • If new assets were added or existing ones were modified, I verified that:
    • The assets are optimized and compressed (for SVG files, run npm run compress-svg)
    • The assets load correctly across all supported platforms.
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • I added unit tests for any new feature or bug fix in this PR to help automatically prevent regressions in this user flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.

Screenshots/Videos

Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari

MelvinBot and others added 2 commits June 16, 2026 14:32
On cold open, startSession runs before oldestUnreadReportAction resolves,
locking sessionStartTime to `now` and hiding the notification message behind
"Show full history". Re-invoke startSession when the unread anchor resolves and
allow ConciergeSessionContext to pull sessionStartTime back to an earlier
boundary within an active session.

Co-authored-by: Krishna <Krishna2323@users.noreply.github.com>
Co-authored-by: Krishna <Krishna2323@users.noreply.github.com>
@MelvinBot MelvinBot requested a review from a team June 16, 2026 14:38
@MelvinBot

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I created this PR from an upstream branch since I don't have push access to your fork.

To take ownership of this branch and be able to push updates, run:

git remote add upstream https://github.com/Expensify/App.git
git fetch upstream claude-conciergeSessionPullBackUnreadBoundary
git checkout -b claude-conciergeSessionPullBackUnreadBoundary upstream/claude-conciergeSessionPullBackUnreadBoundary
git push -u origin claude-conciergeSessionPullBackUnreadBoundary

Then you can close this PR and open a new one from your fork.

@codecov

codecov Bot commented Jun 16, 2026

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Codecov Report

❌ Looks like you've decreased code coverage for some files. Please write tests to increase, or at least maintain, the existing level of code coverage. See our documentation here for how to interpret this table.

Files with missing lines Coverage Δ
src/hooks/usePaginatedReportActions.ts 92.68% <100.00%> (+0.18%) ⬆️
src/hooks/useReportActionsPagination.ts 100.00% <100.00%> (ø)
src/pages/inbox/report/ReportActionsView.tsx 94.44% <100.00%> (+1.20%) ⬆️
src/pages/inbox/ConciergeSessionContext.tsx 55.55% <0.00%> (-3.27%) ⬇️
... and 20 files with indirect coverage changes

@Krishna2323

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Please extend the fix to cover:

  1. Fallback to report.lastReadTime when isReportUnread but oldestUnreadReportAction is still undefined, and re-run startSession on both signals.
  2. useInitial(report?.lastReadTime) in usePaginatedReportActions so the unread anchor can resolve on cold login.
  3. Add oldestUnreadReportAction?.created to the focus-return effect deps.
  4. If stale-cache repro still fails, capture open-time unread state before readNewestAction runs.

@MelvinBot please investigate these scenarios and apply if valid.

… return

Use useInitial(report?.lastReadTime) so the unread anchor resolves when the
report loads after first render, and add oldestUnreadReportAction?.created to
the native focus-return effect deps so the boundary pulls back when the anchor
arrives after returning to the chat.

Co-authored-by: Krishna <Krishna2323@users.noreply.github.com>
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Investigated all four scenarios. Applied 2 of them; the other 2 were either redundant or reintroduce a hazard this PR deliberately avoids. Pushed in 7c6fb2c.

#2useInitial(report?.lastReadTime) in usePaginatedReportActions (applied)

This was a real cold-login bug. The old useRef(report?.lastReadTime) snapshots the value at first render — on a cold open report is still undefined then, so the ref latched undefined and never recovered, meaning oldestUnreadReportAction never resolved and the pull-back never fired. Switched to useInitial, which captures the first non-undefined (pre-read) lastReadTime, so the anchor resolves after the report loads.

#3 — add oldestUnreadReportAction?.created to the focus-return effect deps (applied)

Done at ReportActionsView.tsx:157. On native the component stays mounted, so the native focus-return effect now also re-fires when the anchor resolves after returning to the chat, pulling the boundary back. Safe because startSession only ever moves the boundary earlier. (As a bonus, with the dep added the prior eslint-disable react-hooks/exhaustive-deps directive became unused, so it was removed.)

#1 — fallback to report.lastReadTime when unread but anchor undefined (declined)

This reintroduces the exact hazard the PR was built to avoid. readNewestAction bumps the live report.lastReadTime to ~now on open, so by the time the report is open the fallback value is now — no better than the default. The PR chose oldestUnreadReportAction.created precisely because it's immune to that bump. With #2 fixed, the anchor now resolves reliably and the "still undefined" window closes on its own, so the fallback adds risk without value.

#4 — capture open-time unread state before readNewestAction runs (no separate change needed)

This is already how the architecture works: oldestUnreadReportAction.created is derived from the pre-read lastReadTime snapshot in usePaginatedReportActions, captured at render before openReport/readNewestAction complete. #2 is what hardens that snapshot against the cold-login case, so #4 is covered by the same fix.

Verification: prettier, lint (both files clean), react-compiler-compliance-check (both COMPILED), and tests/ui/ReportActionsViewTest.tsx (16/16 passed). typecheck shows only pre-existing duplicate-identifier errors in src/libs/API/types.ts, unrelated to these changes (confirmed present with my changes stashed).

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@MelvinBot merge main

…onPullBackUnreadBoundary

Co-authored-by: Krishna <Krishna2323@users.noreply.github.com>
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🤖 Merged main into this branch (no conflicts) and pushed. ✅

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PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
  • I followed proper code patterns (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick)
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I followed the guidelines as stated in the Review Guidelines
  • I tested other components that can be impacted by my changes (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar are working as expected)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.ts or at the top of the file that uses the constant) are defined as such
  • I verified that if a function's arguments changed that all usages have also been updated correctly
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG))
  • If new assets were added or existing ones were modified, I verified that:
    • The assets are optimized and compressed (for SVG files, run npm run compress-svg)
    • The assets load correctly across all supported platforms.
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • I added unit tests for any new feature or bug fix in this PR to help automatically prevent regressions in this user flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.

@Krishna2323

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@MelvinBot add this for testing steps

Tests

  1. Set up a Concierge chat with prior history and an unread Concierge message (mobile offline reply / mark unread).
  2. Hard refresh the web app (cold open) and open the Concierge chat.
  3. Confirm the unread message is visible immediately without clicking Show full history.
  4. Open an already-read Concierge chat with no unread messages.
  5. Confirm it still collapses to the greeting and Show full history reveals older messages.
  6. Confirm no new errors in the JS console.
  • Verify that no errors appear in the JS console

Comment thread src/hooks/usePaginatedReportActions.ts Outdated
// On a cold open the report can be undefined on first render; useInitial waits for the
// first defined (pre-read) value instead of latching undefined like a first-render ref,
// so the unread anchor can still resolve after the report loads.
const initialReportLastReadTime = useInitial(report?.lastReadTime);

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@MelvinBot Scope the usePaginatedReportActions change to Concierge only. ReportActionsView and ConciergeSessionContext are already Concierge-scoped; the shared-hook change is the only part affecting regular inbox chats.

Suggested approach:

  1. Add an option like shouldSnapshotInitialLastReadTime (or isConciergeChat) to usePaginatedReportActions.
  2. In useReportActionsPagination, pass it only when isConciergeChatReport(report, conciergeReportID) is true (move conciergeReportID / isConciergeChat above the hook call).
  3. When the flag is false, keep production behavior: useRef(report?.lastReadTime) on first render.
  4. When true, keep useInitial(report?.lastReadTime) so the unread anchor resolves on Concierge cold open.

This keeps #93196 fixed while leaving regular DM/group pagination unchanged.

Co-authored-by: Krishna <Krishna2323@users.noreply.github.com>
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🤖 Scoped the useInitial snapshot to Concierge only — pushed in d73477b.

What changed:

  • usePaginatedReportActions.ts: added a shouldSnapshotInitialLastReadTime option. When false (default) the unread anchor keeps the production useRef(report?.lastReadTime) first-render snapshot; when true it uses useInitial so the anchor still resolves on a cold open. The ref/useInitial selection happens inside the id useMemo so the react-hooks/refs exception stays scoped exactly as before.
  • useReportActionsPagination.ts: moved conciergeReportID / isConciergeChat above the hook call and pass shouldSnapshotInitialLastReadTime: isConciergeChat.

Regular inbox/DM/group pagination is now byte-for-byte the production first-render-ref behavior; only Concierge gets the first-defined snapshot. #93196 stays fixed.

Checks run locally
  • prettier — clean
  • lint (eslint on both changed files) — clean
  • typecheck (tsc) — clean
  • npm test tests/ui/ReportActionsViewTest.tsx tests/unit/hooks/useTransactionThreadReportID.test.ts — 22 passed
  • React Compiler compliance — the ref-during-render pattern does not compile, but origin/main's version of this file already fails to compile the same way, so this is not a regression (CI's check-changed only fails when a file compiled on main and stops compiling).

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⚠️ MelvinBot CI Fix Loop Detected

MelvinBot has made 5 consecutive commits trying to fix CI failures. Automatic CI fix dispatches are now paused for this PR.

Next steps: A human should review the recent commits and resolve the conflicting CI errors manually.

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@MelvinBot mark this ready for review

@MelvinBot MelvinBot marked this pull request as ready for review June 19, 2026 03:04
@MelvinBot MelvinBot requested a review from a team as a code owner June 19, 2026 03:04
@melvin-bot melvin-bot Bot requested review from Krishna2323 and removed request for a team June 19, 2026 03:04
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@Krishna2323 Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

@melvin-bot melvin-bot Bot requested review from joekaufmanexpensify and removed request for a team June 19, 2026 03:04
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Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
  • I verified tests pass on all platforms & I tested again on:
    • Android: HybridApp
    • Android: mWeb Chrome
    • iOS: HybridApp
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
  • If a new component is created I verified that:
    • A similar component doesn't exist in the codebase
    • All props are defined accurately and each prop has a /** comment above it */
    • The file is named correctly
    • The component has a clear name that is non-ambiguous and the purpose of the component can be inferred from the name alone
    • The only data being stored in the state is data necessary for rendering and nothing else
    • For Class Components, any internal methods passed to components event handlers are bound to this properly so there are no scoping issues (i.e. for onClick={this.submit} the method this.submit should be bound to this in the constructor)
    • Any internal methods bound to this are necessary to be bound (i.e. avoid this.submit = this.submit.bind(this); if this.submit is never passed to a component event handler like onClick)
    • All JSX used for rendering exists in the render method
    • The component has the minimum amount of code necessary for its purpose, and it is broken down into smaller components in order to separate concerns and functions
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • For any bug fix or new feature in this PR, I verified that sufficient unit tests are included to prevent regressions in this flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
  • I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: HybridApp
android_hybrid.mp4
Android: mWeb Chrome
android_mWeb.mp4
iOS: HybridApp
ios_hybrid.mp4
iOS: mWeb Safari
ios_mWeb.mp4
MacOS: Chrome / Safari
web_chrome.mp4

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💡 Codex Review

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Reviewed commit: d73477b217

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// Concierge only: snapshot the first non-undefined lastReadTime. On a cold open the report can be
// undefined on first render; useInitial waits for the first defined (pre-read) value instead of
// latching undefined like a first-render ref, so the unread anchor can still resolve after the report loads.
const firstDefinedLastReadTime = useInitial(report?.lastReadTime);

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P2 Badge Reset the Concierge last-read snapshot per report

When the same report screen instance is reused for a different report, this useInitial(report?.lastReadTime) value is never reset and is captured even while shouldSnapshotInitialLastReadTime is false. If a user opens any non-Concierge report first and then switches to Concierge, the Concierge unread-anchor logic can compare Concierge actions against the previous report's lastReadTime, so an already-read Concierge chat may get a bogus oldestUnreadReportAction or the real unread anchor may be missed. Scope this snapshot by reportID or only seed it once the current report is known to be Concierge.

Useful? React with 👍 / 👎.

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@MelvinBot could you please investigate this?

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Investigated — this is a real code-smell but not a reachable bug. No change required, though scoping the snapshot by reportID would be cheap defense-in-depth.

The bot is correct that useInitial(report?.lastReadTime) runs unconditionally (hooks can't be conditional) and never resets within a component instance. The concern only becomes a bug if one usePaginatedReportActions instance serves two different reportIDs over its lifetime. That doesn't happen here:

  • Navigating to a different report dispatches a PUSH, not NAVIGATE (linkTo/index.ts:181-189isNavigatingToReportWithSameReportID is false for a different report). PUSH creates a new route key → a fresh ReportScreen mount → fresh useRef/useInitial. The reports split navigator is explicitly designed to hold multiple report screens with different IDs (ReportsSplitNavigator.tsx:22-25).
  • Consequently reportID is constant for the lifetime of any usePaginatedReportActions instance, so report?.lastReadTime always belongs to the current report — never the previous one.

The "captured even while shouldSnapshotInitialLastReadTime is false" wording is technically true but harmless: the value is only read when shouldSnapshotInitialLastReadTime (= isConciergeChat) is true, and by the point above that's always the current Concierge report's own pre-read lastReadTime.

One edge case I checked (also fine)

isConciergeChat can flip false → true within the same instance if conciergeReportID (Onyx) resolves after first render. But during that window useInitial is still latching the same report's lastReadTime, so there's no cross-report contamination. Note the keyed remount at ReportActionsView.tsx:92 only remounts the inner InvertedFlashList, not this hook — so it isn't what protects against staleness; the PUSH-per-report navigation is.

Recommendation: Safe to resolve as-is. If maintainers want to harden against a future refactor that reuses a ReportActionsView instance across reportIDs, scoping useInitial by reportID (reset the snapshot when reportID changes) is a low-risk improvement — but it's optional, not a bug fix.

@MelvinBot

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🤖 Investigated the failing PR Author Checklist / checklist check.

Root cause: The check reads the checklist straight from the PR description body, not from comments. Every box in the body's ### PR Author Checklist section is currently unchecked (- [ ]), so the action fails with "PR Author Checklist is not completely filled out." The separate fully-checked checklist you posted as a comment is ignored — the action only inspects pull_request.body.

Fix: Check all the boxes in the ### PR Author Checklist section of the PR description (edit the description, not a comment). The check re-runs on edited and will pass once there are zero - [ ] boxes left in that section.

I didn't auto-check them since those boxes are your attestations — but you've already attested via your checklist comment, so if you'd like, reply @MelvinBot check the author checklist boxes and I'll sync the description's checklist to match.

Evidence
  • Failing run: PR Author Checklist run##[error]PR Author Checklist is not completely filled out. Please check every box to verify you've thought about the item.
  • The action parses the section between ### PR Author Checklist and ### Screenshots/Videos from github.context.payload.pull_request?.body and fails when numberOfUnfinishedChecklistItems !== 0authorChecklist.ts.
  • The PR body currently has 24 unchecked top-level - [ ] boxes in that section.

Note: this is a human-attestation check (it's intentionally excluded from MelvinBot's automatic CI-fix loop), which is why it needs the author to complete it rather than a code fix.

@Krishna2323

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@MelvinBot investigate this issue #93711 (comment)

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Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
  • I verified tests pass on all platforms & I tested again on:
    • Android: HybridApp
    • Android: mWeb Chrome
    • iOS: HybridApp
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
  • If a new component is created I verified that:
    • A similar component doesn't exist in the codebase
    • All props are defined accurately and each prop has a /** comment above it */
    • The file is named correctly
    • The component has a clear name that is non-ambiguous and the purpose of the component can be inferred from the name alone
    • The only data being stored in the state is data necessary for rendering and nothing else
    • For Class Components, any internal methods passed to components event handlers are bound to this properly so there are no scoping issues (i.e. for onClick={this.submit} the method this.submit should be bound to this in the constructor)
    • Any internal methods bound to this are necessary to be bound (i.e. avoid this.submit = this.submit.bind(this); if this.submit is never passed to a component event handler like onClick)
    • All JSX used for rendering exists in the render method
    • The component has the minimum amount of code necessary for its purpose, and it is broken down into smaller components in order to separate concerns and functions
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • For any bug fix or new feature in this PR, I verified that sufficient unit tests are included to prevent regressions in this flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
  • I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: HybridApp
android_hybrid.mp4
Android: mWeb Chrome
android_mWeb.mp4
iOS: HybridApp
ios_hybrid.mp4
iOS: mWeb Safari
ios_mWeb.mp4
MacOS: Chrome / Safari
web_chrome.mp4

@Krishna2323 Krishna2323 left a comment

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LGTM!

@melvin-bot melvin-bot Bot requested a review from cristipaval June 22, 2026 11:19

@joekaufmanexpensify joekaufmanexpensify left a comment

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Makes sense for product 👍

@cristipaval cristipaval merged commit d04bff3 into main Jun 24, 2026
45 of 46 checks passed
@cristipaval cristipaval deleted the claude-conciergeSessionPullBackUnreadBoundary branch June 24, 2026 08:36
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🚧 cristipaval has triggered a test Expensify/App build. You can view the workflow run here.

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✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

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🚀 Deployed to staging by https://github.com/cristipaval in version: 9.4.19-1 🚀

platform result
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

Bundle Size Analysis (Sentry):

@MelvinBot

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🤖 I reviewed the changes in this PR against the help site articles under docs/articles. No help site changes are required.

This is an internal bug fix to the Concierge main DM's history-collapse logic: it corrects how the unread/session boundary (sessionStartTime) is computed on a cold open so that an unread notification message created just before startSession runs is no longer hidden behind Show full history. The fix lives entirely in pagination/session hooks (usePaginatedReportActions, useReportActionsPagination, ConciergeSessionContext, ReportActionsView) and restores the originally intended behavior.

It introduces no new user-facing feature, setting, label, tab, or workflow — and the existing help articles don't document the Concierge Show full history session-boundary mechanics — so there's nothing in docs/articles to update.

Since no docs update is needed, I did not create a draft PR.

@OSBotify

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🚀 Deployed to production by https://github.com/blimpich in version: 9.4.19-5 🚀

platform result
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

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5 participants