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stephanieelliott merged 1 commit into from
Jan 8, 2026
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Update Book-Rail-Travel.md #79061

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13 changes: 6 additions & 7 deletions docs/articles/travel/booking-travel/Book-Rail-Travel.md
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Expand Up @@ -8,12 +8,11 @@ keywords: [New Expensify, book rail, train booking, rail travel, train tickets,

Book train tickets directly in Expensify Travel. This guide covers how to search, book, and view your rail itineraries in New Expensify.

# How to access the travel tool
## Where to find Expensify Travel

@github-actions github-actions Bot Jan 8, 2026

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AI Readiness violation: Heading is too vague. Change to "## Where to find Expensify Travel" for better context and AI understanding. Generic headings like "How to access the travel tool" don't help AI systems understand what feature is being described.


From the left-hand menu, select **Reports > Trips**.
Click the green **+** button in the bottom-left corner, then select **Book travel**.
Tap the green ➕ **Create** button at the bottom of your screen, then choose **Book travel**.

If you don’t see this option, contact your Account Manager or Concierge to schedule a travel demo and enable travel booking for your account.
If you don’t see **Book travel**, ask a Workspace Admin to [enable Expensify Travel](https://help.expensify.com/articles/travel/company-setup/Enable-Travel-on-a-Workspace) on the workspace.

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Terminology violation: Use "workspace" instead of "account" to align with Expensify's standard terminology. Travel is enabled on a workspace, not an account.

# How to book rail travel

Expand All @@ -36,19 +35,19 @@ If you don’t see this option, contact your Account Manager or Concierge to sch
8. Confirm trip details and payment method.
9. Click **Pay** to finalize your booking.

# What happens next
## What happens after booking with Expensify Travel

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AI Readiness violation: Heading is too vague. Change to "## What happens after booking with Expensify Travel" for better clarity and AI context. "What happens next" doesn't specify what action was taken.

- Your booking may require approval depending on your company’s travel policy.
- You’ll receive a confirmation email after booking.
- The rail booking receipt will sync automatically with your Expensify account.
- If your payment card is connected to Expensify, the receipt will merge with the imported expense.

> **Note:** Rail bookings are not supported in all regions. Availability may vary.
**Note:** Rail bookings may not be available in all countries or regions.

# FAQ

## Can I book a train in Expensify Travel?
Yes. If travel is enabled on your account, you can search and book rail journeys directly in Expensify.
Yes. Once Expensify Travel is enabled for your workspace, you can book train tickets directly from the app.

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Terminology violation: Use "workspace" instead of "account". Should read: "If travel is enabled on your workspace, you can search and book rail journeys directly in Expensify."

## Will I receive a digital ticket?
Yes. Most rail bookings include a digital ticket or QR code in your confirmation email.
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