Skip to content

[No QA] [Sentry] OpenReport metrics#74961

Merged
rlinoz merged 6 commits into
Expensify:mainfrom
callstack-internal:sentry/open-report
Nov 13, 2025
Merged

[No QA] [Sentry] OpenReport metrics#74961
rlinoz merged 6 commits into
Expensify:mainfrom
callstack-internal:sentry/open-report

Conversation

@sosek108

@sosek108 sosek108 commented Nov 12, 2025

Copy link
Copy Markdown
Contributor

Explanation of Change

This PR introduces manual metrics to calculate OpenReport duration and send it to Sentry. We're starting span right after user initializes the navigation and end it when report actions is rendered.

Fixed Issues

$ #74132
PROPOSAL:

Tests

  1. Open application
  2. Navigate to some reports in Inbox and Reports
  3. Go to Sentry's dashboard and validate if your actions are tracked via ManualOpenReport span

Offline tests

N/A

QA Steps

// TODO: These must be filled out, or the issue title must include "[No QA]."

N/A

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
  • I followed proper code patterns (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick)
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I followed the guidelines as stated in the Review Guidelines
  • I tested other components that can be impacted by my changes (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar are working as expected)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.ts or at the top of the file that uses the constant) are defined as such
  • I verified that if a function's arguments changed that all usages have also been updated correctly
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG))
  • If new assets were added or existing ones were modified, I verified that:
    • The assets are optimized and compressed (for SVG files, run npm run compress-svg)
    • The assets load correctly across all supported platforms.
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • I added unit tests for any new feature or bug fix in this PR to help automatically prevent regressions in this user flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.

Screenshots/Videos

Android: Native
dev_androi.mov
Android: mWeb Chrome
iOS: Native
dev_ios.mov
iOS: mWeb Safari
MacOS: Chrome / Safari
dev_web.mov
MacOS: Desktop
dev_desktop.mov


function startSpan(spanId: string, options: StartSpanOptions) {
// End any existing span for this name
endSpan(spanId);

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Should we instead delete the current open span if it never really finished?

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

From Deveelopers perspective we should just delete it so the Sentry will handle its timeout (optimistically) but having many unfinished spans could harm performance.

So very valid question - I'll try to find best answer to this

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I think we should at least add an attribute to it, like cancelled or something, so we can filter them out, but we can do that in a follow up.

@sosek108 sosek108 Nov 13, 2025

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I've noted that as next step on the issue. This is actually great idea 🎉

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I think that not always we'd want to cancel span. Sometimes maybe better approach is to reuse existing span?

For example: User clicks a LHN row and waits for report to open, in the meantime he clicks again on that row -> should we cancel first one?

@github-actions

Copy link
Copy Markdown
Contributor

🚧 @rlinoz has triggered a test Expensify/App build. You can view the workflow run here.

@codecov

codecov Bot commented Nov 12, 2025

Copy link
Copy Markdown

Codecov Report

❌ Looks like you've decreased code coverage for some files. Please write tests to increase, or at least maintain, the existing level of code coverage. See our documentation here for how to interpret this table.

Files with missing lines Coverage Δ
src/CONST/index.ts 85.71% <ø> (ø)
src/Expensify.tsx 84.72% <ø> (ø)
src/libs/Navigation/Navigation.ts 56.82% <100.00%> (-0.54%) ⬇️
src/libs/telemetry/TelemetrySynchronizer.ts 75.00% <ø> (ø)
src/libs/telemetry/activeSpans.ts 100.00% <100.00%> (ø)
...rc/libs/telemetry/middlewares/emailDomainFilter.ts 0.00% <ø> (ø)
src/libs/telemetry/middlewares/index.ts 0.00% <ø> (ø)
src/setup/telemetry/index.ts 0.00% <ø> (ø)
...equestReportView/MoneyRequestReportActionsList.tsx 1.48% <0.00%> (ø)
src/pages/home/report/ReportActionsView.tsx 77.11% <0.00%> (ø)
... and 1 more
... and 13 files with indirect coverage changes

@sosek108

Copy link
Copy Markdown
Contributor Author

TODO

  1. handle also search/r/ routes
  2. handle timeouts and edge cases

@github-actions

Copy link
Copy Markdown
Contributor

🧪🧪 Use the links below to test this adhoc build on Android, iOS, Desktop, and Web. Happy testing! 🧪🧪
Built from App PR #74961.

Android 🤖 iOS 🍎
https://ad-hoc-expensify-cash.s3.amazonaws.com/android/74961/index.html https://ad-hoc-expensify-cash.s3.amazonaws.com/ios/74961/index.html
Android iOS
Desktop 💻 Web 🕸️
https://ad-hoc-expensify-cash.s3.amazonaws.com/desktop/74961/NewExpensify.dmg https://74961.pr-testing.expensify.com
Desktop Web

👀 View the workflow run that generated this build 👀

@sosek108 sosek108 changed the title [Sentry] OpenReport metrics [No QA] [Sentry] OpenReport metrics Nov 13, 2025
@sosek108 sosek108 marked this pull request as ready for review November 13, 2025 10:48
@sosek108 sosek108 requested review from a team as code owners November 13, 2025 10:48
@melvin-bot melvin-bot Bot requested review from JmillsExpensify and jjcoffee and removed request for a team November 13, 2025 10:48
@melvin-bot

melvin-bot Bot commented Nov 13, 2025

Copy link
Copy Markdown

@jjcoffee Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

@melvin-bot melvin-bot Bot removed the request for review from a team November 13, 2025 10:48
mountiny
mountiny previously approved these changes Nov 13, 2025
}

// Start a Sentry span for report navigation
if (route.startsWith('r/') || route.startsWith('search/r/')) {

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

cc @WojtekBoman We might need to add any new report route here

}

// Start a Sentry span for report navigation
if (route.startsWith('r/') || route.startsWith('search/r/')) {

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I think starting a span here won't cover the majority of event listeners where the actual call to navigate() happens really late (which is very often the case).

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I've noted that as next step

import type {StartSpanOptions} from '@sentry/core';
import * as Sentry from '@sentry/react-native';

const activeSpans = new Map<string, ReturnType<typeof Sentry.startInactiveSpan>>();

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Isn't this creating a pretty bad precedence? This portion of code (and storing in memory) is very imperative and forces us to start keeping track (also solving bugs) with manually handling this Map. This should all live in the SDK I think and not be handled by the app.

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

We have two major roads to take:

  • one is to use automatic navigation spans
  • one is to use manual spans.

Automatic navigation spans proved to not be so useful as we don't have power on them. I've tested it and some of them counted two different navigations into one, some of them ends after some actions in background finish that are not relevant for user perceived performance (eg. /api/Log)

The API of manual spans is callback based so it looks like this:

Sentry.startSpanManual({}, (span, finish) => {
    // here goes the logic which is measured
    finish() // call finish to close and send span 
})

This does not work for our navigation because navigation is finished before heavy logic in the target component.

Most of cases I think will be enough to put into callback but some of them needs to be stored by us. I don't see using Map as a bad practice myself. But I'm open for discussion

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Thinking outside of the box of 2 options, there's also a 3rd one with autoinstrumenting pressables. Have we looked into that?

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

want me to do this right now or as follow up?

*/
function markOpenReportEnd() {
function markOpenReportEnd(reportId: string) {
endSpan(`${CONST.TELEMETRY.SPAN_OPEN_REPORT}_${reportId}`);

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

This accounts only for this main event, so doesn't allow us to parametrize the origin of this action (which UI part triggered navigation). Do we want to cover that later?

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I plan to add this later. So we have quick very naive win with "we track something" and then we can go to more precise tracking.

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

The span name shouldn't contain the reportId. Can you pass it in as a span parameter instead?

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I think this should also not include _<id>, am I wrong?

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

this is just for internal reference, not being sent to sentry

rlinoz
rlinoz previously approved these changes Nov 13, 2025

function startSpan(spanId: string, options: StartSpanOptions) {
// End any existing span for this name
endSpan(spanId);

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I think we should at least add an attribute to it, like cancelled or something, so we can filter them out, but we can do that in a follow up.

@rlinoz

rlinoz commented Nov 13, 2025

Copy link
Copy Markdown
Contributor

Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
  • I verified tests pass on all platforms & I tested again on:
    • Android: HybridApp
    • Android: mWeb Chrome
    • iOS: HybridApp
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.ts or at the top of the file that uses the constant) are defined as such
  • If a new component is created I verified that:
    • A similar component doesn't exist in the codebase
    • All props are defined accurately and each prop has a /** comment above it */
    • The file is named correctly
    • The component has a clear name that is non-ambiguous and the purpose of the component can be inferred from the name alone
    • The only data being stored in the state is data necessary for rendering and nothing else
    • For Class Components, any internal methods passed to components event handlers are bound to this properly so there are no scoping issues (i.e. for onClick={this.submit} the method this.submit should be bound to this in the constructor)
    • Any internal methods bound to this are necessary to be bound (i.e. avoid this.submit = this.submit.bind(this); if this.submit is never passed to a component event handler like onClick)
    • All JSX used for rendering exists in the render method
    • The component has the minimum amount of code necessary for its purpose, and it is broken down into smaller components in order to separate concerns and functions
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • For any bug fix or new feature in this PR, I verified that sufficient unit tests are included to prevent regressions in this flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
  • I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: HybridApp
Android: mWeb Chrome
iOS: HybridApp
iOS: mWeb Safari
MacOS: Chrome / Safari
MacOS: Desktop

@JmillsExpensify JmillsExpensify left a comment

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

No review required from product.

@rlinoz rlinoz merged commit 3f388b7 into Expensify:main Nov 13, 2025
46 of 55 checks passed
@OSBotify

Copy link
Copy Markdown
Contributor

✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

@OSBotify

Copy link
Copy Markdown
Contributor

🚀 Deployed to staging by https://github.com/rlinoz in version: 9.2.59-0 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 failure ❌
🍎 iOS 🍎 success ✅

@OSBotify

Copy link
Copy Markdown
Contributor

🚀 Deployed to production by https://github.com/grgia in version: 9.2.59-5 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 failure ❌
🍎 iOS 🍎 failure ❌

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

6 participants