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[$250] iOS - Distance - App become freeze after selecting a new domain user #95468

Description

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Version Number: v9.4.28-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #94755
Email or phone of affected tester (no customers): applausetester+newmanualexpense3@applause.expensifail.com
Issue reported by: Applause Internal Team
Bug source: Pull Request QA execution
Device used: iPhone 14 / iOS 26.1
App Component: Money Requests

Action Performed:

  1. Open the iOS app and log in with applausetester+newmanualexpense3@applause.expensifail.com
  2. Global + (FAB) → Track distance → Map tab → set Start and Stop addresses → Next.
  3. Enter a brand‑new user email (a domain you have no existing chat with) → Create x.xx expense.

Expected Result:

Verify navigation goes to the chat with the new user and the expense is created there, with no "There is a previously existing chat between these users." error.

Actual Result:

App become freeze

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7201431_1783402882360.freeze.mp4

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Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7201431

Upwork Automation - Do Not Edit
Issue OwnerCurrent Issue Owner: @thelullabyy

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