[HOLD for payment 2022-09-01] [$250] Android - User cannot send the video in app @Puneet-here

[kbecciv]

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Action Performed:

1. Open expensify app in android
2. Go to any chat > press heavy_plus_sign > add attachment > select a video> send

Expected Result:

User can't send the video

Actual Result:

User should be able to send the video

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Android

Version Number: 1.1.75.2

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): any

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Screen_Recording_20220615-172144_New.Expensify.mp4

Expensify/Expensify Issue URL:

Issue reported by: @Puneet-here

Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1653202853008229

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[melvin-bot]

Triggered auto assignment to @flodnv (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[flodnv]

To clarify, it sounds like the problem is bigger videos? Can we get an example of a video which works, and one that does not?

[Puneet-here]

@flodnv it's not about bigger videos. You can't send any video.

[flodnv]

Strange, that's not what @mvtglobally said here: https://expensify.slack.com/archives/C01GTK53T8Q/p1653974980606659?thread_ts=1653202853.008229&cid=C01GTK53T8Q

[Puneet-here]

@mvtglobally, wasn't able to repro this issue, I can repro this issue with smaller videos and I was able to repro this on different android devices and different accounts.

[mvtglobally]

@flodnv Team members were able to repro and we added the video of the same. Hope this helps.
In the past the issue was with the bigger files only. Now it seems all videos are not loading

[flodnv]

Ok thanks. I guess I'll need to investigate to see if it's internal or external.

[flodnv]

Oh, to clarify, this issue only occurs on the Android app?? Indeed, I just uploaded a 13MB video on Desktop.

[Puneet-here]

Yes, the issue is on android only.