Web - Left navigation bar disappears after switching to delegator account.

[mitarachim]

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Version Number: 9.3.75-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #89422
Email or phone of affected tester (no customers): ibellicotest+2250@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Windows 11 / Chrome
App Component: User Settings

Action Performed:

Prerequisite: Logged in to an account that has at least one copilot delegator.

1. Open the staging.new.expensify.com website.
2. Navigate to "Workspaces"
3. Click on "New Workspace" > "Confirm"
4. After new workspace is created, navigate to "Settings" > "Copilot"
5. On "You can access these accounts" click on "Switch" on the delegator row.
6. Note that after switching accounts, left hand navigation bar disappears and user can´t navigate to different sections.

Expected Result:

Left hand navigation bar should remain visible and accessible after switching to copilot delegator account.

Actual Result:

Left hand navigation bar disappears after switching to copilot delegator account, and user can´t navigate to different sections.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

Bug7155645_1779000721149.Switch.mp4

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[wildan-m]

FYI, this is a pre-existing bug and is not directly related to the changes in #89422. It can be reproduced without accessing the copilot page by using the existing account switcher.

Kapture.2026-05-18.at.20.52.42.mp4

[KioCoan]

Duplicated of #92409