Skip to content

[low] Chrome + Jaws: New chat(+) dropdown expanded/collapsed state is not announced. #8667

Description

@Stutikuls

Action Performed:

  1. Using Chrome + Jaws, open URL staging.new.expensify.com
  2. Navigate to new chat (+) using Tab key and press Enter to activate.
  3. Listen to the screen reader and observe the issue.

Expected Result:

When the New chat(+) dropdown is expanded, the dropdown button should be announced with its expanded state (e.g. New chat(+) button, expanded).

Actual Result:

The expanded/collapsed state of the New chat(+) dropdown is not announced by screen reader.

HTML Code:
<div aria-label="New chat(Floating Action)" role="button" tabindex="0" class="css-18t94o4 css-1dbjc4n r-1awozwy r-1loqt21 r-1777fci r-u8s1d r-1otgn73" style="background-color: rgb(3, 212, 124); border-radius: 999px; bottom: 34px; height: 52px; right: 20px; transform: rotate(0deg); width: 52px;"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20" width="20" height="20" fill="rgba(255, 255, 255, 1)"><path d="M16.9 8.8h-5.6V3.1c0-.4-.2-.6-.6-.6H9.4c-.4 0-.6.3-.6.6v5.6H3.1c-.3.1-.6.3-.6.7v1.2c0 .4.2.6.6.6h5.6v5.6c0 .4.2.6.6.6h1.2c.4 0 .6-.2.6-.6v-5.6h5.6c.4 0 .6-.2.6-.6V9.4c.2-.4-.1-.6-.4-.6z"></path></svg></div>

Other Occurrences:

Same issue repro on PRs #8692, #8725, #8969, #8436, #8760
Same issue repro on PR #8754 -state is not defined for setting.

Workaround:

Yes

Area issue was found in:

New chat floating button

Failed WCAG checkpoints

4.1.2

User impact:

Screen reader users with no or low vision and cognitive disabilities may not be aware that the area has been expanded or collapsed which will result in confusion and disorientation.

Suggested resolution:

Add an aria-expanded="true" attribute on the New chat(+) button when it is expanded and aria-expanded="false" when it is collapsed. Make sure that screen reader announce the exact information of a button.

Refer to:
https://a11y-guidelines.orange.com/en/web/components-examples/dropdown-menu/

Platform:

  • Web
  • iOS
  • Android
  • Desktop App
  • Mobile Web

Version Number: v1.1.55-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
Issue reported by: Stuti

8512.-7.-New.chat.dropdown.expanded.collapsed.state.is.not.announced.mp4

Metadata

Metadata

Assignees

No one assigned

    Type

    No type

    Fields

    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions