Action Performed:
Precondition: User is logged in
Using TalkBack on Android, open the app
Swipe right to focus any chat and double-tap to activate it
Swipe right to focus the text field and double-tap to activate it
Type in any text
Swipe right to focus the Send button and double-tap to activate it
Note if the Send button is operable and if the message is sent
Other Occurrences:
On New Chat
On Group Chat
Expected Result:
The user should be able to activate the element by double tapping with an enabled screen reader.
Actual Result:
The Send button is announced with a hint 'double tap to activate,' but the button cannot be activated by double tapping.
Area issue was found in:
Chat
Failed WCAG checkpoints
WCAG 4.1.2 Name, Role, Valuehttps://www.w3.org/WAI/WCAG22/Understanding/name-role-value
User impact:
Providing role, state, and value information on all user interface components enables compatibility with assistive technology, such as screen readers, screen magnifiers, and speech recognition software, used by people with disabilities.
Suggested resolution:
Ensure the button is correctly implemented and can be activated with an enabled screen reader.https://appt.org/en/docs/react-native/samples/accessibility-role https://reactnative.dev/docs/accessibility#accessibilityrole
Environment:
Samsung Galaxy Note10 Plus - Android 12, H0T Mobile - Native (No mobile browser)
Screenshots/Videos
Bug7009080_1763633364778.Send_button_is_not_operable.mp4
Version Number: ProductionReproducible in staging?: NAReproducible in production?: YesEmail or phone of affected tester (no customers): NoLogs: https://stackoverflow.com/c/expensify/questions/4856 NANotes/Photos/Videos: Any additional supporting documentation YesExpensify/Expensify Issue URL: https://platform.applause.com/company/12102/products/36628/community-issues/7009080 Issue reported by: NASlack conversation: NA
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Upwork Job ID: 2009685327077697002
Last Price Increase: 2026-01-09
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linhvovan29546 | Contributor | 110142504
Issue Owner Current Issue Owner: @linhvovan29546 
Action Performed:
Precondition: User is logged in
Other Occurrences:
Expected Result:
The user should be able to activate the element by double tapping with an enabled screen reader.
Actual Result:
The Send button is announced with a hint 'double tap to activate,' but the button cannot be activated by double tapping.
Area issue was found in:
Chat
Failed WCAG checkpoints
WCAG 4.1.2 Name, Role, Value
https://www.w3.org/WAI/WCAG22/Understanding/name-role-value
User impact:
Providing role, state, and value information on all user interface components enables compatibility with assistive technology, such as screen readers, screen magnifiers, and speech recognition software, used by people with disabilities.
Suggested resolution:
Ensure the button is correctly implemented and can be activated with an enabled screen reader.
https://appt.org/en/docs/react-native/samples/accessibility-role
https://reactnative.dev/docs/accessibility#accessibilityrole
Environment:
Samsung Galaxy Note10 Plus - Android 12, H0T Mobile - Native (No mobile browser)
Screenshots/Videos
Bug7009080_1763633364778.Send_button_is_not_operable.mp4
Version Number: Production
Reproducible in staging?: NA
Reproducible in production?: Yes
Email or phone of affected tester (no customers): No
Logs: https://stackoverflow.com/c/expensify/questions/4856 NA
Notes/Photos/Videos: Any additional supporting documentation Yes
Expensify/Expensify Issue URL: https://platform.applause.com/company/12102/products/36628/community-issues/7009080
Issue reported by: NA
Slack conversation: NA
Upwork Automation - Do Not Edit
Issue Owner
Current Issue Owner: @linhvovan29546