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[Due for payment 2025-12-26] [$250] Web - Scan - Unable to drag image file at Reports tab #76986

Description

@lanitochka17

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Version Number: 9.2.73-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://test-management.browserstack.com/projects/2219752/test-runs/TR-2304/folder/13177085/41237994/1060192306
Issue reported by: Applause - Internal Team

Action Performed:

  1. Open https://staging.new.expensify.com/
  2. Navigate to "Reports" and choose "Expenses" section (or Reports, Chats section)
  3. Drag the image file from your local machine and hover it over the expenses area

Expected Result:

Verify that the drop-zone "Scan receipts" is displayed within the expenses area

Actual Result:

Circle slash is appeared under image file and the drop-zone "Scan receipts" isn't displayed

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop
Platforms Tested: On which of our officially supported platforms was this issue tested:
  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
Bug7022149_1764981163412.Recording__1577.mp4

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  • Last Price Increase: 2025-12-12
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Issue OwnerCurrent Issue Owner: @stephanieelliott

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2ExternalAdded to denote the issue can be worked on by a contributor

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