[Due for payment 2026-01-15] [$250] Expense - Error on Workspace Switch After Expense Submission with Approvals & Payments Off

[lanitochka17]

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Version Number: 9.2.66-1
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): Slot@gmail.com
Issue reported by: Applause - Internal Team

Action Performed:

1. Launch app
2. Login with new gmail account
3. Have a employee workspace chat
4. Create a new workspace
5. Go to workflows - Toggle off add approvals & payments
6. Open workspace chat
7. Create 2 manual expense
8. Go to expense report & Tap submit
9. Tap more - change workspace
10. Select employee workspace

Expected Result:

When approvals and payments are disabled and an expense report is submitted, switching to the employee workspace chat should show expenses without any error

Actual Result:

After submitting an expense with approvals and payments disabled, switching to the employee workspace chat shows “Oops something went wrong”

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Platforms Tested:

On which of our officially supported platforms was this issue tested:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug7017575_1764593365821.Screenrecorder-2025-12-01-18-08-15-653.mp4

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• Upwork Job URL: https://www.upwork.com/jobs/~021996810125783440785
• Upwork Job ID: 1996810125783440785
• Last Price Increase: 2025-12-12
• Automatic offers:
• truph01 | Contributor | 109892470

Issue Owner

Current Issue Owner: @mallenexpensify

[melvin-bot]

Triggered auto assignment to @VictoriaExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[truph01]

🚨 Edited by proposal-police: This proposal was edited at 2025-12-18 08:11:46 UTC.

Proposal

Please re-state the problem that we are trying to solve in this issue.

• After submitting an expense with approvals and payments disabled, navigating to the employee workspace chat results in an error message: “Oops something went wrong.”

What is the root cause of that problem?

• In the function

  App/src/libs/ReportUtils.ts

  Lines 12247 to 12253 in 7b7bfd8

  	function isWorkspaceEligibleForReportChange(submitterEmail: string | undefined, newPolicy: OnyxEntry<Policy>): boolean {
  	if (!submitterEmail || !newPolicy?.isPolicyExpenseChatEnabled) {
  	return false;
  	}
  	return isPaidGroupPolicyPolicyUtils(newPolicy) && !!newPolicy.role;
  	}

  , we are not filtering out policies for which the current user is not an admin. As a result, the app attempts to show workspace options the user doesn't have permission to change workspace, causing a failure API call.

What changes do you think we should make in order to solve the problem?

• We should add isPolicyAdmin and report's status check in

App/src/libs/ReportUtils.ts

Line 12252 in 7b7bfd8

return isPaidGroupPolicyPolicyUtils(newPolicy) && !!newPolicy.role;

function isWorkspaceEligibleForReportChange(submitterEmail: string | undefined, newPolicy: OnyxEntry<Policy>, report: Report): boolean {
    if (!submitterEmail || !newPolicy?.isPolicyExpenseChatEnabled) {
        return false;
    }
    if (!isPolicyAdminPolicyUtils(newPolicy) && report.stateNum === CONST.REPORT.STATE_NUM.APPROVED && report.statusNum === CONST.REPORT.STATUS_NUM.CLOSED) {
        return false;
    }
    return isPaidGroupPolicyPolicyUtils(newPolicy) && !!newPolicy.role;
}

What alternative solutions did you explore? (Optional)

[melvin-bot]

@VictoriaExpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021996810125783440785

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @suneox (External)