[Due for payment 2026-02-03] [$250] BA - Error is shown when moving back to step 1 and clicking Next in enable Wallet flow

[lanitochka17]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: 9.2.21-2
Reproducible in staging?: Y
Reproducible in production?: Unable to validate in Prod
If this was caught during regression testing, add the test name, ID and link from TestRail: #70878
Issue reported by: Applause - Internal Team

Action Performed:

1. Sign in to ND with a new account, verify the account
2. Navigate to Wallet, click Enable Wallet
3. Press "Add bank account" green button, continue with the Regions bank
4. When back in ND, on "Choose your bank account" RHP select "Plaid Saving", click Next
5. Enter the name, click Next
6. Select Date of birth, Next
7. Click back arrow until you reached step 1
8. On "Choose your bank account" RHP click Next
9. On "Confirm your bank account" RHP click Confirm

Expected Result:

User is able to proceed with the flow, "What's your legal name" RHP opens

Actual Result:

User is not able to proceed, error "Bank account can't be created, it looks like a bank account with the same information already exists in your account." is displayed. After refreshing the page User is finally moved to the next step

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Platforms Tested:

On which of our officially supported platforms was this issue tested:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6961999_1759338349302.Error_BA_flow_1.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021973441732615410481
• Upwork Job ID: 1973441732615410481
• Last Price Increase: 2025-10-01
• Automatic offers:
• dominictb | Contributor | 108974773

Issue Owner

Current Issue Owner: @joekaufmanexpensify

[melvin-bot]

Triggered auto assignment to @joekaufmanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @marcochavezf (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source