[$250] Subscription - Wrong description in the confirmation page during request cancellation

[vincdargento]

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Version Number: v9.1.95-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from TestRail: #68251
Email or phone of affected tester (no customers): iheretsutest+1508_1@gmail.com
Issue reported by: Applause Internal Team
Device used: Web
App Component: Other

Action Performed:

Precondition: A control/collect workspace with an annual subscription

1. Open App
2. Go to Settings > Subscription.
3. Click on Request early cancellation and go through the cancellation process.
4. Click on Submit.
5. Verify that the description text is correct in the confirmation page.

Expected Result:

Description in the confirmation page during request cancellation should be correct

Actual Result:

Wrong description in the confirmation page during request cancellation

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

bug.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021957366727118916302
• Upwork Job ID: 1957366727118916302
• Last Price Increase: 2025-08-18

Issue Owner

Current Issue Owner: @yuwenmemon

[melvin-bot]

Triggered auto assignment to @flaviadefaria (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[samranahm]

Proposal

Please re-state the problem that we are trying to solve in this issue.

Subscription - Wrong description in the confirmation page during request cancellation

What is the root cause of that problem?

copy change

What changes do you think we should make in order to solve the problem?

we should change this copies

App/src/languages/en.ts

Lines 6823 to 6829 in 4d29406

	subscriptionCanceled: {
	title: 'Subscription canceled',
	subtitle: 'Your annual subscription has been canceled.',
	info: 'If you want to keep using your workspace(s) on a pay-per-use basis, you’re all set.',
	preventFutureActivity: ({workspacesListRoute}: WorkspacesListRouteParams) =>
	`If you'd like to prevent future activity and charges, you must <a href="${workspacesListRoute}">delete your workspace(s)</a>. Note that when you delete your workspace(s), you'll be charged for any outstanding activity that was incurred during the current calendar month.`,
	},

to expected

What specific scenarios should we cover in automated tests to prevent reintroducing this issue in the future?

N/A

What alternative solutions did you explore? (Optional)

Reminder: Please use plain English, be brief and avoid jargon. Feel free to use images, charts or pseudo-code if necessary. Do not post large multi-line diffs or write walls of text. Do not create PRs unless you have been hired for this job.

[samranahm]

@vincdargento mind sharing the expected result/ description we want to use?

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021957366727118916302

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @mananjadhav (External)