[Due for payment 2025-05-22] [$250] Expense - Export to accounting software button shows a broken icon

[nlemma]

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Version Number: 9.1.38-0
Reproducible in staging?: Yes
Reproducible in production?: Unable to check - feature not rolled out to prod yet
If this was caught during regression testing, add the test name, ID and link from TestRail: Exploratory testing (Not sure which PR introduced this change)
Email or phone of affected tester (no customers): applausetester+kh300411@applause.expensifail.com
Issue reported by: Applause Internal Team
Device used: iPhone 15 Pro Max / iOS 18.4
App Component: Money Requests

Action Performed:

Precondition:

• Log in with Expensifail account.
• Workspace is connected to Sage Intacct.

1. Launch Expensify app.
2. Go to workspace chat.
3. Submit an expense in the workspace chat.
4. Tap on the expense preview.
5. Tap Submit, Approve then Pay elsewhere.
6. Tap More.

Expected Result:

Export to Sage Intacct button will display the correct Sage Intacct icon.

Actual Result:

Export to Sage Intacct button displays a gray square icon. The icon is broken.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6817541_1746012480902.ScreenRecording_04-30-2025_19-19-37_1.mp4

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• allgandalf | Reviewer | 107135642
• twilight2294 | Contributor | 107135644

Issue Owner

Current Issue Owner: @allgandalf

[melvin-bot]

Triggered auto assignment to @maddylewis (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @stitesExpensify (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[nlemma]

@maddylewis FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.