[HOLD for payment 2024-06-13] MEDIUM: [$250] Add logging around offline state to help diagnose bugs

[m-natarajan]

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Version Number: Needs reproduction
Reproducible in staging?: N/A
Reproducible in production?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers): @quinthar
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1712886605520589

Action Performed:

1. Open NewDot being online
2. Observe there is a message " You appear to be offline"
3. Do some actions and check the API request

Expected Result:

• " You appear to be offline" should not show when online
• If offline then success 200 OK API request should not be showin
• No pusher notification
  Add something to the logs that will help diagnose this

Actual Result:

• " You appear to be offline" message appears when online
• Success 200 OK API request appears
• Push notification is received
  I don't see anything useful in the logs. Can we maybe improve the logging around whatever code we use to determine if we're online to output its logic so we can diagnose and fix it.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

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• nkdengineer | Contributor | 0

Issue Owner

Current Issue Owner: @sonialiap

[melvin-bot]

Triggered auto assignment to @sonialiap (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[melvin-bot]

@sonialiap Whoops! This issue is 2 days overdue. Let's get this updated quick!

[sonialiap]

I can reproduce, but not consistently. Sometimes when I open ND the "you're offline" message appears and then usually clears within 30 seconds. If I open ND, close, and immediately open a new tab with ND the message doesn't appear. It seems to require some time between opening ND in a new tab for it to show as offline