[HOLD for payment 2024-04-25] [HOLD for payment 2024-04-15] [HOLD for payment 2024-04-09] Scan - Camera is seen as black screen and error occurs after tap capture icon

[lanitochka17]

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Version Number: 1.4.58-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Issue reported by: Applause - Internal Team

Issue found when executing PR #37817

Action Performed:

Prerequisite: Reset permission of the app

1. Go to FAB > Request Money > Scan
2. Verify that the camera request permission prompt doesn't appear
3. Click on the Continue button or capture icon
4. Verify that the camera request permission prompt appears
5. Accept the permission
6. Tap "Manual" tab
7. Close the app
8. Open the app
9. Go to FAB > Request Money
10. Tap Scan tab and verify the screen is black
11. Tap Capture icon

Expected Result:

Camera is seen correctly and user can capture photos

Actual Result:

Camera is seen as black screen and error occurs after tap Capture icon

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6431840_1711732535254.mobizen_20240329_200259.mp4

Bug6431840_1711732535268.mobizen_20240329_195807.mp4

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[melvin-bot]

Triggered auto assignment to @deetergp (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

Triggered auto assignment to @greg-schroeder (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.