[PAID] [$500] Video - Two different crashes occur when downloading video

[kavimuru]

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Version Number: 1.4.43-0
Reproducible in staging?: y
Reproducible in production?: new feature
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: applause internal team
Slack conversation:

Action Performed:

1. Launch New Expensify app.
2. Go to any chat.
3. Upload a video.
4. Without playing the video, tap 3-dot menu > Download.
5. Tap Refresh.
6. Upload a video.
7. Play the videp.
8. While the video is playing, tap 3-dot menu > Download.

Expected Result:

In Step 4 and 8, video will be downloaded successfully.

Actual Result:

In Step 4 and 8, different kind of crash occurs when downloading the video.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6385234_1708401514169.Screen_Recording_20240220_100945_New_Expensify.mp4

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• Upwork Job URL: https://www.upwork.com/jobs/~0123abf5d159d1b988
• Upwork Job ID: 1759796028263505920
• Last Price Increase: 2024-02-20
• Automatic offers:
• shahinyan11 | Contributor | 0

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~0123abf5d159d1b988

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @eVoloshchak (External)

[melvin-bot]

Triggered auto assignment to @strepanier03 (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.