Skip to content

[$500] BA - Unable to connect bank account. Validation page appears at the end of connection flow. #33488

Description

@izarutskaya

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 1.4.15-5
Reproducible in staging?: Y
Reproducible in production?: Can not check BA connection in production
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause-Internal Team
Slack conversation: @

Action Performed:

  1. Open Expensify App or go to staging.new.expensify.com
  2. Create workspace or go to existing one
  3. Open Settings > Workspace > Bank Account
  4. Select any connection method
  5. Select any bank and follow the connection flow

Expected Result:

User can connect a bank account

Actual Result:

Unable to connect bank account. Validation page appears at the end of connection flow.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6323586_1703225278335.BA-Validation-offer.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~0166d26739294056fb
  • Upwork Job ID: 1738136026756055040
  • Last Price Increase: 2023-12-22

Metadata

Metadata

Labels

BugSomething is broken. Auto assigns a BugZero manager.EngineeringExternalAdded to denote the issue can be worked on by a contributorHelp WantedApply this label when an issue is open to proposals by contributorsHourlyKSv2

Type

No type

Projects

No projects

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions