[HOLD for payment 2023-06-30] [$1000] Workspace - Error message when trying to access workspace created with different default contact method.

[kbecciv]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Issue found when executing PR #20406

Action Performed:

1. Login to NewDot under phone account
2. Add email as secondary login
3. Create a workspace
4. Change default contact from phone to email
5. Try to access settings of workspace from step 3

Expected Result:

User can open WS

Actual Result:

Error message when trying to access workspace created with different default contact method.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.27-6

Reproducible in staging?: yes

Reproducible in production?: no

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

video_28.mp4

Recording.3101.mp4

Expensify/Expensify Issue URL:

Issue reported by: @dhanashree-sawant

Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1686598989456939

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~0143af88a3b986771d
• Upwork Job ID: 1670867972193251328
• Last Price Increase: 2023-06-19

[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @Beamanator (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[mountiny]

Asking QA if this is indeeed not repro in production as I faced the same issue right now but also in prod

[kbecciv]

@mountiny
Issue is not reproductible in production

Recording.3104.mp4

[Beamanator]

@kbecciv just to be clear, if you sign out / in are you able to access the workspace?

I'm just guessing if you change the default contact method and THEN try to access the workspace you may not be able to, but if you log out / in you may be able to.

I'm going to try all your original steps in production to see if i get the error

[Beamanator]

Ya here's what I see on production, which leads me to believe this isn't a deploy blocker:

Screen.Recording.2023-06-14.at.5.04.05.PM.mov

[Natnael-Guchima]

@mountiny Yes, it is reproducible on production too. I reported this issue here when it was on staging.

2023-06-14.17.02.50.mp4