Payments - Error message displayed when selecting the any bank account after back online

[kbecciv]

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Issue found when executing PR #17136

Action Performed:

1. On any devices, login to an Expensify account
2. Go to Setting > Payments
3. Click Add payment method > Bank account
4. Proceed with Plaid identification until selector page is displayed
5. Go offline
6. Go online
7. Select any bank account and click continue
8. Verify that User can proceed with submitting chosen account.

Expected Result:

User can proceed with submitting chosen account.

Actual Result:

Error message displayed when selecting the any bank account after back online

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.0.0

Reproducible in staging?: Yes

Reproducible in production?: n/a

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

17136.Web2.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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[MelvinBot]

Triggered auto assignment to @arielgreen (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[MelvinBot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[francoisl]

I tried a few times the same flow as in the video and can't reproduce the error. I'm thinking it could have been a once-off issue, could you try again please? If it keeps happening, please also provide the email address of the test account you're in so that we can check logs in our backend please 🙌

[MelvinBot]

@arielgreen Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[mountiny]

@kbecciv Can you try this one again please?

[mountiny]

This was not repro on staging again https://expensify.slack.com/archives/C9YU7BX5M/p1681768782720529?thread_ts=1681765190.090689&cid=C9YU7BX5M

Closing for now.