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[HOLD for payment 2023-05-16] [$1000] Connect Bank Account - Beneficial owners Info isn't saved after going offline and return to connect new BA #16938

Description

@kbecciv

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Action Performed:

  1. Navigate to the add bank account modal in Workspace settings
  2. Start and follow the flow for adding a fully verified bank account using Wells Fargo bank(with the credentials found below) until the "Beneficial owners step"
  3. Disable the internet connection
  4. Toggle the last 2 checkboxes (terms and conditions and true information)
  5. Fill out the form for an additional beneficial owner
  6. Close the bank account setup modal but don't refresh the page
  7. Navigate back to the bank account setup via Settings > Workspace > Connect Bank Account
  8. Verify you see a full page blocking view saying You appear to be offline
  9. Enable the internet connection in the device
  10. Open Beneficial owners fields

Expected Result:

User lands on the Additional Information step and the Info for beneficial owner saved

Actual Result:

ser lands on the Additional Information step and the Info for beneficial owner is NOT saved

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.2.94.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6006115_Beneficial-Info.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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  • Last Price Increase: 2023-04-25

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2EngineeringExternalAdded to denote the issue can be worked on by a contributor

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