You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
[HOLD for payment 2023-05-16] [$1000] Connect Bank Account - Beneficial owners Info isn't saved after going offline and return to connect new BA #16938
Navigate to the add bank account modal in Workspace settings
Start and follow the flow for adding a fully verified bank account using Wells Fargo bank(with the credentials found below) until the "Beneficial owners step"
Disable the internet connection
Toggle the last 2 checkboxes (terms and conditions and true information)
Fill out the form for an additional beneficial owner
Close the bank account setup modal but don't refresh the page
Navigate back to the bank account setup via Settings > Workspace > Connect Bank Account
Verify you see a full page blocking view saying You appear to be offline
Enable the internet connection in the device
Open Beneficial owners fields
Expected Result:
User lands on the Additional Information step and the Info for beneficial owner saved
Actual Result:
ser lands on the Additional Information step and the Info for beneficial owner is NOT saved
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
Android / native
Android / Chrome
iOS / native
iOS / Safari
MacOS / Chrome / Safari
MacOS / Desktop
Version Number: 1.2.94.0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from TestRail:
If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!
Action Performed:
Expected Result:
User lands on the Additional Information step and the Info for beneficial owner saved
Actual Result:
ser lands on the Additional Information step and the Info for beneficial owner is NOT saved
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
Version Number: 1.2.94.0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation
Bug6006115_Beneficial-Info.mp4
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:
View all open jobs on GitHub
Upwork Automation - Do Not Edit