Missing overlay icons in fresh Windows 10

[unix0r]

Hey guys, i have installed the nextcloud client version 2.5.1 on two Windows Machines and cant see any overlay icons in the windows explorer.
I even tried it with a fresh installed Windows 10 Pro x64 Version in a virtual Machine! No icons.

Tried a couple of things from this thread: https://help.nextcloud.com/t/missing-sync-icons-in-windows-explorer/6610

But its not working.

The command:
regsvr32.exe “C:\Program Files (x86)\Nextcloud\shellext\OCOverlays_x64.dll”

throws an "file not found" error, but the file is available in this directory.

The registry folder: (HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers) also does not contain any OC Keys:

The command
reg delete "HKEY_CLASSES_ROOT\CLSID\{0960F090-F328-48A3-B746-276B1E3C3722}" /f
also throws an key not found error.

Uninstalling Microsoft One Drive and deleting the keys in the above picture didnt bring any help.

Regarding Dependency Walker, there are a lot of dependencys missing?:

Any ideas ?

[Valiantiam]

I'm also having this issue.

I would expect it to look like this, which is working correctly on my work PC with a synced folder I have there called "nextcloud"

[unix0r]

Checked the dependency of the overlay.dll with https://github.com/lucasg/Dependencies

and it says
MSVCP120.dll
MSVCR120.dll

are missing.
Installing/Updating the visual c++ Microsoft Visual C++ Redistributable für Visual Studio 2017 in x86 and x64 didnt bring any help.

[svenb1234]

Same issue here. The client installs without any error messages but apparently fails to check whether all DLLs it depends on are actually installed.

For me not only the overlay icons are missing but the whole file manager integration, i.e. there is no nextcloud item in the context menu.

[unix0r]

For me not only the overlay icons are missing but the whole file manager integration, i.e. there is no nextcloud item in the context menu.

On the fresh Windows 10 Installation in a virtual machine, the file manager integration (Right Click Context Menu) is also not available.
Either is the Nextcloud Shortcout in the favorites of the Windows Explorer installed.

But on another client computer, the Context Menu is available and Nextcloud is also registered as a shortcut in favorites of the windows explorer. But the overlay icons are missing!

Looking forward for some reaction of the devs.

[brunt82]

In fact, the icons appear to be available only if the 2.3.3.1 client has been previously installed. As soon as I have installed the old client and restarted the Windows 10 machine, the icons are displayed. An update to 2.5.1 was possible without the symbols disappearing again.

[unix0r]

Just tested it with the older installations for windows, but the icons were still missing for me.
But, installed the owncloud client and the icons appeared also for the nextcloud folder!

Maybe, because the nextcloud client is more or less new, most users are upgrading from the owncloud client to the nextcloud client. And not that many new installations with the nextcloud client are happening directly. So there are not so many users getting this issue with missing icons, because of another installed software (nextcloud/owncloud client) that provides the icons.

Maybe some issues in the installer packaging process for windows?

[jstdoit]

I'm suffering the same problem too...Thanks for any help.

[rullzer]

I can't trigger this on a clean VM. But I do not have a proper windows test setup to verify more in depth.

@camilasan can you have a look? Or @juliushaertl ?

[juliusknorr]

I cannot reproduce this on my running vm either, I'll try to setup a clean one.

[camilasan]

Hi! Did you reboot the machine after installing/updating the desktop client?

[unix0r]

@camilasan Of course

[jstdoit]

just install Microsoft Visual C++ Redistributable saved me.

[unix0r]

@jstdoit What exact version did you install?

On my VM these versions were installed:
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26406

Just removed them, installed nextcloud-desktop-client.2.5.1 version and got
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26406.
But no icons.
Updated to
Microsoft Visual C++ 2017 Redistributable (x64) - 14.16.27027
and still no icons after reboot.

Also tried it with Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026, but still nothing happend.