From 7ad6a8bb1c5a9377caaf0c29a1d65ffc5e0365bd Mon Sep 17 00:00:00 2001 From: "Joel Davies (via MelvinBot)" Date: Mon, 25 May 2026 11:25:25 +0000 Subject: [PATCH] Add FAQ about duplicate card feed connections Add a new FAQ entry to the direct company card feed article explaining that the same card feed cannot be added to the same workspace twice, and that users will see a "Card feed already connected" message if they attempt this. Co-authored-by: Joel Davies --- .../Set-up-a-Direct-Company-Card-Feed-Connection.md | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/docs/articles/new-expensify/connect-credit-cards/Set-up-a-Direct-Company-Card-Feed-Connection.md b/docs/articles/new-expensify/connect-credit-cards/Set-up-a-Direct-Company-Card-Feed-Connection.md index 2ff2b8877be2..108a6d484523 100644 --- a/docs/articles/new-expensify/connect-credit-cards/Set-up-a-Direct-Company-Card-Feed-Connection.md +++ b/docs/articles/new-expensify/connect-credit-cards/Set-up-a-Direct-Company-Card-Feed-Connection.md @@ -76,6 +76,10 @@ New cards will then be available for assignment. If your company card feed is broken, you can fix it from the **Time Sensitive** section on **Home**. Click **Fix** to restore the connection. [Learn how to fix a broken company card feed connection](/articles/new-expensify/connect-credit-cards/Fix-a-broken-Company-Card-Feed-Connection). +## Can I add the same card feed to the same workspace twice? + +No. Each card feed can only be connected once per workspace. If you try to add a card feed that is already connected, you'll see a "Card feed already connected" message. To manage an existing feed, go to **Workspaces > [Workspace Name] > Company cards** and select the feed. + ## Can I connect the same company card account across different workspaces? Yes, direct company card feeds can be shared across workspaces. [Learn how to add an existing company card feed connection to a workspace](/articles/new-expensify/connect-credit-cards/Share-a-Company-Card-Connection-Across-Workspaces).