diff --git a/docs/articles/new-expensify/wallet-and-payments/Reimbursement-Payment-Methods.md b/docs/articles/new-expensify/wallet-and-payments/Reimbursement-Payment-Methods.md
index b6abc4e6ba92..7575650ac307 100644
--- a/docs/articles/new-expensify/wallet-and-payments/Reimbursement-Payment-Methods.md
+++ b/docs/articles/new-expensify/wallet-and-payments/Reimbursement-Payment-Methods.md
@@ -18,6 +18,8 @@ Workspace Admins can choose between two reimbursement methods when paying an app
 
 The payment method is selected when the Workspace Admin clicks **Pay** on an approved report.
 
+**Note:** For reports containing only non-reimbursable expenses (e.g. company card expenses), direct reimbursement is not available. The only payment option is **Pay elsewhere**.
+
 [Learn about report statuses and actions](https://help.expensify.com/articles/new-expensify/reports-and-expenses/Understanding-Report-Statuses-and-Actions).
 
 ---
@@ -128,6 +130,10 @@ Expensify does not issue checks. Workspace Admins can select **Pay elsewhere** a
 
 ACH reimbursement applies to US-based USD payments. Global reimbursement supports international payments and multiple currencies.
 
+## Why is direct reimbursement not available for some reports?
+
+If a report contains only non-reimbursable expenses (e.g. company card expenses), direct reimbursement (ACH or global reimbursement) is not offered. Only **Pay elsewhere** is available, because non-reimbursable expenses are paid by the company directly and do not require reimbursement to the employee.
+
 ## When is Pay elsewhere used?
 
 Common scenarios for using Pay elsewhere include: