diff --git a/docs/articles/expensify-classic/travel/Approve-travel-expenses.md b/docs/articles/expensify-classic/travel/Approve-travel-expenses.md index 1637ae2c1ac6..ccfe5340001f 100644 --- a/docs/articles/expensify-classic/travel/Approve-travel-expenses.md +++ b/docs/articles/expensify-classic/travel/Approve-travel-expenses.md @@ -3,7 +3,9 @@ title: Approve travel expenses description: Determine how travel expenses are approved --- -Travel expenses follow the same approval workflow as other expenses. Admins can configure travel expenses to be approved as soft approval, hard approval or passive approval. The approval method for in-policy and out-of-policy bookings can be managed under the **Policies** section in the **Program** menu for Expensify Travel. +Travel expenses follow the same approval workflow as other expenses. Admins can configure travel expenses to be approved as soft approval, hard approval or passive approval. The approval method for in-policy and out-of-policy bookings can be managed under the **Policies** section in the **Program** menu for Expensify Travel. + +Trip itineraries are maintained with complete booking information, ensuring accurate trip details are always available regardless of how individual expenses are handled. - **Soft Approval**: Bookings are automatically approved as long as a manager does not decline them within 24 hours. However, this also means that if a manager does not decline the expenses, the arrangements will be booked even if they are out of policy. If a booking is declined, it is refunded based on the voiding/refund terms of the service provider. - **Hard Approval**: Bookings are automatically canceled/voided and refunded if a manager does not approve them within 24 hours. diff --git a/docs/articles/expensify-classic/travel/Book-With-Expensify-Travel.md b/docs/articles/expensify-classic/travel/Book-With-Expensify-Travel.md index a81616e998fe..91651bc64372 100644 --- a/docs/articles/expensify-classic/travel/Book-With-Expensify-Travel.md +++ b/docs/articles/expensify-classic/travel/Book-With-Expensify-Travel.md @@ -34,7 +34,7 @@ To book travel from the Expensify web app, The traveler is emailed an itinerary of the booking. Additionally, - Their travel details are added to a Trip chat room under their primary workspace. -- An expense report for the trip is created. +- Travel expenses are automatically added to expense reports following your workspace's scheduled submit rules. - If booked with an Expensify Card, the trip is automatically reconciled. {% include info.html %} diff --git a/docs/articles/expensify-classic/travel/Edit-or-cancel-travel-arrangements.md b/docs/articles/expensify-classic/travel/Edit-or-cancel-travel-arrangements.md index d7d232aa2036..852fded26c0a 100644 --- a/docs/articles/expensify-classic/travel/Edit-or-cancel-travel-arrangements.md +++ b/docs/articles/expensify-classic/travel/Edit-or-cancel-travel-arrangements.md @@ -3,6 +3,8 @@ title: Edit or cancel travel arrangements description: Modify travel arrangements booked with Expensify Travel --- +Your trip itinerary is maintained with the latest booking information and can be accessed any time through your trip room. + To edit or cancel a travel arrangement, 1. Click Travel in the left menu. 2. Click Book or Manage Travel. diff --git a/docs/articles/expensify-classic/travel/Track-Travel-Analytics.md b/docs/articles/expensify-classic/travel/Track-Travel-Analytics.md index edb6d433e91e..2228c8f9ac1d 100644 --- a/docs/articles/expensify-classic/travel/Track-Travel-Analytics.md +++ b/docs/articles/expensify-classic/travel/Track-Travel-Analytics.md @@ -4,11 +4,7 @@ description: Learn how Workspace Admins can access real-time employee travel ins keywords: [Expensify Classic, travel analytics, duty of care, ESG report, travel spend, employee location map, travel compliance, company travel data] --- -
- -Expensify Travel gives Workspace Admins access to real-time analytics for company travel. From one dashboard, you can monitor employee safety, analyze spending trends, and ensure policy compliance. - -With Expensify Travel analytics, you can: +Expensify Travel provides comprehensive insights into company travel bookings to ensure real-time duty of care reporting and travel policy compliance. Analytics are based on complete trip-level data that remains accurate regardless of individual expense handling. These analytics help Workspace Admins: - See global employee locations with a real-time employee location map - Analyze travel spend based on details such as trip, traveler, or carrier diff --git a/docs/articles/new-expensify/travel/Approve-travel-expenses.md b/docs/articles/new-expensify/travel/Approve-travel-expenses.md index 71a59632a048..d147fa6a032f 100644 --- a/docs/articles/new-expensify/travel/Approve-travel-expenses.md +++ b/docs/articles/new-expensify/travel/Approve-travel-expenses.md @@ -3,7 +3,9 @@ title: Approve travel expenses description: Determine how travel expenses are approved --- -Travel expenses follow the same approval workflow as other expenses. Admins can configure travel expenses to be approved as soft approval, hard approval or passive approval. The approval method for in-policy and out-of-policy bookings can be managed under the **Policies** section in the **Program** menu for Expensify Travel. +Travel expenses follow the same approval workflow as other expenses. Admins can configure travel expenses to be approved as soft approval, hard approval or passive approval. The approval method for in-policy and out-of-policy bookings can be managed under the **Policies** section in the **Program** menu for Expensify Travel. + +Trip itineraries are maintained with complete booking information, ensuring accurate trip details are always available regardless of how individual expenses are handled. - **Soft Approval**: Bookings are automatically approved as long as a manager does not decline them within 24 hours. However, this also means that if a manager does not decline the expenses, the arrangements will be booked even if they are out of policy. If a booking is declined, it is refunded based on the voiding/refund terms of the service provider. - **Hard Approval**: Bookings are automatically canceled/voided and refunded if a manager does not approve them within 24 hours. diff --git a/docs/articles/new-expensify/travel/Book-with-Expensify-Travel.md b/docs/articles/new-expensify/travel/Book-with-Expensify-Travel.md index c87c97565984..cc796f2bf220 100644 --- a/docs/articles/new-expensify/travel/Book-with-Expensify-Travel.md +++ b/docs/articles/new-expensify/travel/Book-with-Expensify-Travel.md @@ -49,5 +49,5 @@ Contact your Account manager or salesteam@expensify.com to get a demo of travel The traveler is emailed an itinerary of the booking. Additionally, - Their travel details are added to a Trip chat room under their primary workspace. -- An expense report for the trip is created. +- Travel expenses are automatically added to expense reports following your workspace's scheduled submit rules. - If booked with an Expensify Card, the trip is automatically reconciled. diff --git a/docs/articles/new-expensify/travel/Edit-or-cancel-travel-arrangements.md b/docs/articles/new-expensify/travel/Edit-or-cancel-travel-arrangements.md index 152dd572690c..cc29b816446b 100644 --- a/docs/articles/new-expensify/travel/Edit-or-cancel-travel-arrangements.md +++ b/docs/articles/new-expensify/travel/Edit-or-cancel-travel-arrangements.md @@ -3,7 +3,7 @@ title: Edit or cancel travel arrangements description: Modify travel arrangements booked with Expensify Travel --- -You can review your travel arrangements any time by opening the Trip chat in your inbox. For example, if you booked a flight to San Francisco, a “Trip to San Francisco” chat will be automatically added to your chat inbox. +You can review your travel arrangements any time by opening the Trip chat in your inbox. For example, if you booked a flight to San Francisco, a "Trip to San Francisco" chat will be automatically added to your chat inbox. Your trip itinerary is always kept up-to-date with the latest booking information, regardless of where your travel expenses are located. To edit or cancel a travel arrangement, 1. Open your Inbox. @@ -12,7 +12,7 @@ To edit or cancel a travel arrangement, 4. Click **Modify Trip**. 5. Select **Modify** or **Cancel**. -If there is an unexpected change to the itinerary (for example, a flight cancellation), Expensify’s travel partner **Spotnana** will reach out to the traveler to provide updates on those changes. +If there is an unexpected change to the itinerary (for example, a flight cancellation), Expensify's travel partner **Spotnana** will reach out to the traveler to provide updates on those changes. {% include info.html %} You can click **Get Support** on your emailed travel itinerary for real-time help with the booking. Any modifications, exchanges, or voidings made to a trip via support will incur a $25 booking change fee. diff --git a/docs/articles/new-expensify/travel/Track-Travel-Analytics.md b/docs/articles/new-expensify/travel/Track-Travel-Analytics.md index e76a3f070c48..f8ca6c12dddf 100644 --- a/docs/articles/new-expensify/travel/Track-Travel-Analytics.md +++ b/docs/articles/new-expensify/travel/Track-Travel-Analytics.md @@ -4,7 +4,7 @@ description: Learn how Workspace Admins can access real-time employee travel ins keywords: [New Expensify, travel analytics, duty of care, ESG report, travel spend, employee location map, travel compliance, company travel data] --- -
+Expensify Travel provides comprehensive insights into company travel bookings to ensure real-time duty of care reporting and travel policy compliance. Analytics are based on complete trip-level data that remains accurate regardless of individual expense handling. These analytics help Workspace Admins: Expensify Travel gives Workspace Admins real-time analytics for company travel. In one place, you can monitor employee safety, analyze spending trends, and ensure travel policy compliance. diff --git a/docs/articles/new-expensify/travel/Travel-Approval-Types.md b/docs/articles/new-expensify/travel/Travel-Approval-Types.md index b454c15af5af..be0249200250 100644 --- a/docs/articles/new-expensify/travel/Travel-Approval-Types.md +++ b/docs/articles/new-expensify/travel/Travel-Approval-Types.md @@ -6,7 +6,7 @@ keywords: Expensify Travel, approval types, soft approval, hard approval, passiv
-Expensify Travel uses a tiered approval system to help organizations balance booking efficiency with policy oversight. Here's how each approval type works, and when to use them. +Expensify Travel uses a tiered approval system to help organizations balance booking efficiency with policy oversight. Trip itineraries are maintained with complete booking information to ensure accuracy throughout the approval process. Here's how each approval type works, and when to use them. # Expensify Travel approval types