From c715826696add32158740fb69f298d2e004c5488 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Fri, 24 Jan 2025 14:00:10 -0500
Subject: [PATCH 1/4] Update and rename Request-the-Card.md to
 Request-the-Expensify-Card.md

https://github.com/Expensify/Expensify/issues/460782
---
 .../expensify-card/Request-the-Card.md        | 51 -----------
 .../Request-the-Expensify-Card.md             | 88 +++++++++++++++++++
 2 files changed, 88 insertions(+), 51 deletions(-)
 delete mode 100644 docs/articles/expensify-classic/expensify-card/Request-the-Card.md
 create mode 100644 docs/articles/expensify-classic/expensify-card/Request-the-Expensify-Card.md

diff --git a/docs/articles/expensify-classic/expensify-card/Request-the-Card.md b/docs/articles/expensify-classic/expensify-card/Request-the-Card.md
deleted file mode 100644
index 1272cbd1f117..000000000000
--- a/docs/articles/expensify-classic/expensify-card/Request-the-Card.md
+++ /dev/null
@@ -1,51 +0,0 @@
----
-title: Request the Card
-description: Details on requesting the Expensify Card as an employee
----
-_Note: The Expensify Card is currently only available to companies that have:_
-_- A US Bank Account_
-_- US documentation_
-_- A private email domain i.e. we cannot provision Expensify cards for users with gmail.com, hotmail.com, yahoo.com etc_
-
-To start using the Expensify Card, do the following:
-1. **Enable Expensify Cards:** An admin must first enable the cards. Then, an admin can assign you a card by setting a limit, which allows access to the card.
-2. **Request the Card:**
-   - If you haven’t been assigned a limit, look for the task on your account’s homepage that says, “Ask your admin for the card!”
-   - Completing that task will send an in-product notification to your admin team that you requested the card. 
-   - Once you’re assigned a card limit, you’ll receive an email notification. Click the link in the email to provide your shipping address on your account’s homepage.
-   - Enter your address, and the physical card will be shipped within 3-5 business days.
-3. **Activate the Card:** When your physical card arrives, activate it in Expensify by entering the last four digits of the card in the activation task on your homepage.
-
-### Virtual Cards
-Once you've been assigned a limit, a virtual card is available immediately. You can view its details via _**Settings > Account > Credit Card Import > Show Details**_.
-
-To protect your account and card spend, enable two-factor authentication under _**Settings > Account > Account Details**_.
-
-### Notifications
-- Download the Expensify mobile app and enable push notifications to stay updated on your card’s limit and spending.
-- Each transaction triggers a push notification.
-- You’ll also get notifications for potentially fraudulent activity, allowing you to confirm or dispute charges.
-
-## Request a Replacement Expensify Card
-### If the card is lost, stolen, or damaged Card:
-  - Go to _**Settings > Account > Credit Card Import** and click **Request a New Card**_.
-  - Confirm your shipping information and complete the prompts. The new card will arrive in 2-3 business days.
-  - Selecting “lost” or “stolen” deactivates your current card to prevent fraud. Choosing “damaged” keeps the current card active until the new one arrives.
-  - If you can’t access the website or app, call 1-877-751-5848 (US) or +44 808 196 0632 (Internationally) to cancel your card.
-
-### If the card is expiring
-- If your card is about to expire, Expensify will notify you via your account’s Home (Inbox) tab. 
-- Enter your address if it has changed; otherwise, do nothing, and the new card will ship to your address on file.
-- The new card will have a unique number and will not be linked to the old one.
-
-{% include faq-begin.md %}
-
-## What if I haven’t received my card after multiple weeks? 
-
-Reach out to support, and we can locate a tracking number for the card. If the card shows as delivered, but you still haven’t received it, you’ll need to confirm your address and order a new one.
-
-## I’m self-employed. Can I set up the Expensify Card as an individual?
-
-Yep! As long as you have a business bank account and have registered your company with the IRS, you are eligible to use the Expensify Card as an individual business owner. 
-
-{% include faq-end.md %}
diff --git a/docs/articles/expensify-classic/expensify-card/Request-the-Expensify-Card.md b/docs/articles/expensify-classic/expensify-card/Request-the-Expensify-Card.md
new file mode 100644
index 000000000000..52ffec9f716e
--- /dev/null
+++ b/docs/articles/expensify-classic/expensify-card/Request-the-Expensify-Card.md
@@ -0,0 +1,88 @@
+---
+title: Request the Expensify Card
+description: Learn how to request, activate, and manage the Expensify Card, including virtual card setup, replacement procedures, and eligibility requirements.
+---
+
+This guide provides details on how you and your employees can request and use the Expensify Card.
+
+# Requirements for the Expensify Card
+
+The Expensify Card is currently available only to companies that meet the following criteria:
+- **US Bank Account**
+- **US Documentation**
+- **Private Email Domain**: We cannot provision Expensify Cards for users with public domains like gmail.com, hotmail.com, yahoo.com, etc.
+
+---
+# Steps to Request the Expensify Card
+
+## 1. Enable Expensify Cards (Admin Action)
+- An admin must first enable the cards.
+- The admin will assign you a card by setting a spending limit and granting access to the card.
+
+## 2. Request the Card
+If a card limit hasn’t been assigned to you, look for the task on your account homepage that says: **"Ask your admin for the card!"**
+- Completing this task sends an in-product notification to your admin team requesting the card.
+- Once assigned a card limit, you’ll receive an email notification. Follow these steps:
+  1. Click the link in the email.
+  2. Provide your shipping address on your account homepage.
+  3. Submit the address to have your physical card shipped within **3-5 business days**.
+
+## 3. Activate the Card
+When the physical card arrives, activate it by:
+  - Entering the last four digits of the card in the activation task on your account homepage.
+
+---
+# Virtual Cards
+
+- Virtual cards are available immediately once a spending limit is assigned.
+- To view your virtual card details, go to:
+  **Settings > Account > Credit Card Import > Show Details**.
+
+## Security Tip
+[Enable two-factor authentication](https://help.expensify.com/articles/expensify-classic/settings/Enable-two-factor-authentication) to secure your account and card spend:
+1. Navigate to **Settings > Account > Account Details**
+2. Under the Account Details tab, find the Two-Factor Authentication section, and switch on the toggle
+
+---
+# Notifications
+Download the Expensify mobile app and enable push notifications to stay updated on:
+  - Card spending limits
+  - Transactions
+  - Potentially fraudulent activity
+
+---
+# Request a Replacement Expensify Card
+
+## Lost, Stolen, or Damaged Cards
+1. Go to **Settings > Account > Credit Card Import** and click **Request a New Card**.
+2. Confirm your shipping information and complete the prompts.
+3. Replacement Timeline:
+   - **Lost or Stolen**: The current card is deactivated immediately to prevent fraud.
+   - **Damaged**: The current card remains active until the replacement arrives.
+4. A new card will arrive within **2-3 business days**.
+
+**Alternative: Contact Support**
+If you can’t access the website or app:
+- Call **1-877-751-5848** (US) or **+44 808 196 0632** (International) to cancel the card.
+
+## Expiring Cards
+- Expensify notifies you via the **Home (Inbox)** tab when your card is nearing expiration.
+- If your address has changed, update it to receive the new card.
+- Otherwise, the card will ship automatically to your address on file.
+
+**Important**: The new card will have a unique number and won’t be linked to the old one.
+
+---
+# FAQ
+
+## What if I haven’t received my card after multiple weeks?
+- Reach out to support for a tracking number.
+
+- If the card is marked as delivered but not received:
+  - Confirm your address.
+  - Order a replacement card.
+
+## I’m self-employed. Can I set up the Expensify Card as an individual?
+Yes! If you have a business bank account and IRS registration for your company, you can use the Expensify Card as an individual business owner.
+
+---

From ef14ec11b6b7b0f02349a4dd254549e9c7064c6a Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Fri, 24 Jan 2025 14:23:53 -0500
Subject: [PATCH 2/4] Update redirects.csv

added redirect bc title update
---
 docs/redirects.csv | 1 +
 1 file changed, 1 insertion(+)

diff --git a/docs/redirects.csv b/docs/redirects.csv
index 3c0d3bcc9099..2911b0662448 100644
--- a/docs/redirects.csv
+++ b/docs/redirects.csv
@@ -621,3 +621,4 @@ https://help.expensify.com/articles/expensify-classic/connect-credit-cards/compa
 https://help.expensify.com/articles/expensify-classic/connect-credit-cards/company-cards/Troubleshooting,https://help.expensify.com/articles/expensify-classic/connect-credit-cards/Connect-Company-Cards/
 https://help.expensify.com/articles/new-expensify/expensify-card/Upgrade-to-the-new-Expensify-Card-from-Visa,https://help.expensify.com/new-expensify/hubs/expensify-card/
 https://help.expensify.com/articles/new-expensify/expensify-card/Dispute-Expensify-Card-transaction,https://help.expensify.com/articles/new-expensify/expensify-card/Disputing-Expensify-Card-Transactions
+https://help.expensify.com/articles/expensify-classic/expensify-card/Request-the-Card,https://help.expensify.com/articles/expensify-classic/expensify-card/Request-the-Expensify-Card

From 9820af401b8ad0b00cb20c03d6c1a28981db8c56 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Mon, 27 Jan 2025 10:36:11 -0500
Subject: [PATCH 3/4] Update redirects.csv

fixing dupe redirect
---
 docs/redirects.csv | 1 -
 1 file changed, 1 deletion(-)

diff --git a/docs/redirects.csv b/docs/redirects.csv
index 92ba8e81c428..724c6346d96d 100644
--- a/docs/redirects.csv
+++ b/docs/redirects.csv
@@ -623,5 +623,4 @@ https://help.expensify.com/articles/new-expensify/expensify-card/Upgrade-to-the-
 https://help.expensify.com/articles/new-expensify/expensify-card/Dispute-Expensify-Card-transaction,https://help.expensify.com/articles/new-expensify/expensify-card/Disputing-Expensify-Card-Transactions
 https://help.expensify.com/articles/expensify-classic/expensify-card/Request-the-Card,https://help.expensify.com/articles/expensify-classic/expensify-card/Request-the-Expensify-Card
 https://help.expensify.com/articles/expensify-classic/settings/Change-or-add-email-address,https://help.expensify.com/articles/expensify-classic/settings/Managing-Primary-and-Secondary-Logins-in-Expensify
-https://help.expensify.com/articles/expensify-classic/settings/Change-or-add-email-address,https://help.expensify.com/articles/expensify-classic/settings/Managing-Primary-and-Secondary-Logins-in-Expensify
 https://help.expensify.com/articles/expensify-classic/connect-credit-cards/company-cards/Direct-Bank-Connections,https://help.expensify.com/articles/expensify-classic/connect-credit-cards/Connect-Company-Cards

From c8abf4753346174ed43b5a39f85cebab6c4f0766 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Mon, 27 Jan 2025 10:46:50 -0500
Subject: [PATCH 4/4] Update redirects.csv

---
 docs/redirects.csv | 3 +--
 1 file changed, 1 insertion(+), 2 deletions(-)

diff --git a/docs/redirects.csv b/docs/redirects.csv
index 724c6346d96d..81dc9a9a3129 100644
--- a/docs/redirects.csv
+++ b/docs/redirects.csv
@@ -61,7 +61,7 @@ https://community.expensify.com/discussion/4343/expensify-anz-partnership-announ
 https://community.expensify.com/discussion/7318/deep-dive-company-credit-card-import-options,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards
 https://community.expensify.com/discussion/2673/personalize-your-commercial-card-feed-name,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/Commercial-Card-Feeds
 https://community.expensify.com/discussion/6569/how-to-import-and-assign-company-cards-from-csv-file,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/CSV-Import
-https://community.expensify.com/discussion/4714/how-to-set-up-a-direct-bank-connection-for-company-cards,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/Direct-Bank-Connections
+https://community.expensify.com/discussion/4714/how-to-set-up-a--connection-for-company-cards,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/Direct-Bank-Connections
 https://community.expensify.com/discussion/5366/deep-dive-troubleshooting-credit-card-issues-in-expensify,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/Troubleshooting
 https://community.expensify.com/discussion/9554/how-to-set-up-global-reimbursemen,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/Global-Reimbursements
 https://community.expensify.com/discussion/4463/how-to-remove-or-manage-settings-for-imported-personal-cards,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/Personal-Credit-Cards
@@ -612,7 +612,6 @@ https://help.expensify.com/articles/expensify-classic/expenses/Apply-Tax,https:/
 https://help.expensify.com/articles/expensify-classic/workspaces/Tax-Tracking,https://help.expensify.com/articles/expensify-classic/workspaces/Track-Taxes
 https://help.expensify.com/articles/new-expensify/travel/manage-travel-member-roles,https://help.expensify.com/articles/new-expensify/travel/Manage-Travel-Member-Roles
 https://help.expensify.com/articles/expensify-classic/connect-credit-cards/Personal-Credit-Cards,https://help.expensify.com/articles/expensify-classic/connect-credit-cards/Connect-Personal-Credit-Cards
-https://help.expensify.com/articles/expensify-classic/connect-credit-cards/company-cards/Direct-Bank-Connections,https://help.expensify.com/articles/expensify-classic/connect-credit-cards/
 https://help.expensify.com/articles/expensify-classic/connect-credit-cards/company-cards/CSV-Import,https://help.expensify.com/articles/expensify-classic/connect-credit-cards/Connect-Company-Cards/
 https://help.expensify.com/articles/expensify-classic/connect-credit-cards/company-cards/Commercial-Card-Feeds,https://help.expensify.com/articles/expensify-classic/connect-credit-cards/Connect-Company-Cards/
 https://help.expensify.com/articles/expensify-classic/connect-credit-cards/company-cards/Company-Card-Settings,https://help.expensify.com/articles/expensify-classic/connect-credit-cards/Configure-Company-Card-Settings/
