diff --git a/src/libs/ReportUtils.js b/src/libs/ReportUtils.js
index fa1e81b11c88..98dd6d2a0cb2 100644
--- a/src/libs/ReportUtils.js
+++ b/src/libs/ReportUtils.js
@@ -347,7 +347,7 @@ function formatReportLastMessageText(lastMessageText) {
 function getDefaultAvatar(login = '') {
     // There are 8 possible default avatars, so we choose which one this user has based
     // on a simple hash of their login (which is converted from HEX to INT)
-    const loginHashBucket = (parseInt(md5(login).substring(0, 4), 16) % 8) + 1;
+    const loginHashBucket = (parseInt(md5(login.toLowerCase()).substring(0, 4), 16) % 8) + 1;
     return `${CONST.CLOUDFRONT_URL}/images/avatars/avatar_${loginHashBucket}.png`;
 }